Description
We are expanding our telephone support department and seeking a **Telephone Operator** with strong communication skills and a customer-oriented mindset. If you enjoy interacting with people and are looking for a stable opportunity, this could be an excellent option for you.
Prior experience is not mandatory; we provide training to facilitate your onboarding.
Job Responsibilities
* Answer incoming calls and assist customers.
* Resolve inquiries clearly and professionally.
* Record information from each interaction in the internal system.
* Follow up on requests when necessary.
* Maintain courteous and customer-satisfaction-focused communication.
* Collaborate with other departments to expedite incident resolution.
Required Profile
* Strong communication skills.
* Proficiency in using basic computer tools.
* Ability to organize work and manage multiple tasks.
* Responsible, proactive, and service-oriented attitude.
* Valid work permit for Spain.
What We Offer
* Stable employment contract.
* Initial training and ongoing support.
* Flexible working hours based on the chosen schedule.
* Opportunities for professional growth.
* Excellent work environment and integration support.
If you wish to build your career in a professional setting that values commitment and quality in customer service, we would be delighted to meet you.
Salary: €1,850.00–€2,300.00 per month
Benefits:
* Option for an indefinite-term contract
* Retirement plan
* Provided uniform
Work Location: Periodic travel