Service Admin

Description

Job Summary: Epiroc is seeking a Service Administrator responsible for managing daily administrative tasks and coordinating with technical teams and suppliers in a global environment. Key Highlights: 1. Dynamic position in a world-leading company in mining and infrastructure 2. Opportunity for professional development in an international environment 3. Inclusive culture that values diversity and talent **SERVICE ADMINISTRATOR — EPIROC** Are you looking for a dynamic role in a globally leading company? Epiroc, present in over 150 countries and a leader in solutions for mining, infrastructure, and natural resources, is seeking to add a Service Administrator to its team. **WHAT WILL YOU DO DAILY?** * Approval of working hours and closure of non-productive work orders * Management of supplier delivery notes and invoices (local suppliers) * Management of indirect procurement * Management of ACIGN tickets (delivery timelines, claims, reference changes, obsolete items, manuals, etc.) * Coordination of the sharpening agreement with customers * Review and system-level management of safety campaigns * Reassignment of installation technicians * Control and updating of tool inspections (calibration records) * Ordering and tracking of technicians’ tools **WHAT ARE WE LOOKING FOR?** * A responsible and reliable individual with a high degree of autonomy in daily administrative management * Highly organized, capable of handling multiple requests and prioritizing effectively in a dynamic environment * Team-oriented mindset: collaboration with technicians, service managers, and other departments * Prior experience in administrative roles, preferably in technical service, logistics, or customer support **TECHNICAL REQUIREMENTS** * Languages: fluent Spanish; English and/or Portuguese are considered an asset. * Microsoft Office: Excel, Word, Outlook, and other Office suite applications * Knowledge of M3 ERP (data entry, work orders, reporting) or similar systems * General proficiency in office software and IT tools **WHY JOIN EPIROC?** Epiroc is a global leader headquartered in Stockholm (Sweden), developing state-of-the-art drilling, excavation, and construction equipment, as well as providing premium services and consumables. We champion diversity and professional development for our employees within an international and continuously evolving environment. This is an excellent opportunity to grow professionally within a globally present organization that values talent and initiative. **If you are proactive, organized, and eager to contribute to a high-performing team, we want to meet you!** **It all starts with people.** The world needs metals and minerals for the energy transition, and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com