**We connect the present. We transform the future.** Have you ever wondered what makes it possible for millions of people to be connected simultaneously, from anywhere in the world, without anything failing? At Telefónica, we make it possible. We are a **global telecommunications and technology company** that connects people, businesses, and communities through state-of-the-art networks and advanced digital solutions such as cloud, artificial intelligence, IoT, and cybersecurity. With over 100 years of history, we work every day to place **innovation** at the service of society, driving a responsible, sustainable, and impactful **digital transformation**. Here, we don’t just design infrastructure—we **design the future**. We seek individuals who are curious, enthusiastic, and passionate about what they do—those who won’t settle and who want to build tomorrow’s Telefónica. If you’re passionate about technology that transforms lives, this is your place. **What will be your mission?** We are seeking a Support and Operations Technician to join our technology team. The selected candidate will be responsible for configuring, supporting, and maintaining network equipment and systems, actively contributing to the continuous improvement of the company’s technological infrastructure. **What capabilities are we looking for in you?** * Configuration, support, and maintenance of network equipment (switches, load balancers, firewalls, routers). * Management and administration of perimeter security, endpoints, and VPN connections. * Design, deployment, and administration of virtualized systems (VMware, Docker, Kubernetes). * Administration of Linux environments (Debian, Red Hat). * Technical documentation of procedures and configurations. * Internal user assistance and technical support. * Use and management of ticketing tools for incident tracking. * Participation in rotating on-call shifts to provide 24x7 support for deployed systems requiring it. **What other qualifications are desirable?** **Requirements**: * Technical education in computer science, telecommunications, or related fields. * Demonstrable experience in network and systems administration. * Solid knowledge of perimeter security and virtualization. * Experience with Linux environments. * Ability to work collaboratively and orientation toward service. **Desirable**: * CCNA certification (Cisco Certified Network Associate). * LPIC certification (Linux Professional Institute Certification). * Experience with containerized environments and Kubernetes. * English proficiency at C1 level or higher. **What advantages will you gain by joining our team?** * **Transformative projects.** At Telefónica, you’ll be part of **high-impact projects**, setting trends and addressing society’s key **connectivity and digital transformation challenges**. * **Professional development.** You’ll enjoy extensive global learning and career growth opportunities thanks to our presence across multiple geographies. We’ll share with you opportunities for **development, training**, and **mobility**. We want to grow and build a future together with you! * **Flexibility.** We champion balance between professional and personal life. At Telefónica, we prioritize **flexibility**, positioning ourselves as a benchmark in new ways of working and work-life integration measures. * **27 working days of vacation** to enjoy. * **Social benefits.** You’ll have access to an extensive package of **social benefits**, including: + **Life and accident insurance** + **Health insurance** for you and your family unit (spouse and children) + **Meal voucher card** + **Flexible compensation plan**, offering numerous options to choose from. + **Pension plan** **And much more!** \#GlobalUnits \#XXXX At Telefónica, we are committed to building a diverse, inclusive, and sustainable workplace where every person feels valued, respected, and free. Our culture is rooted in equal opportunity and inclusion because we bear the responsibility of transforming society and creating a better world. If you wish to join an innovative team and contribute to a better future, **we’re waiting for you!** **When you join Telefónica** You join nearly 100 years of history, a team of 106 nationalities present in over 35 countries. You join a team dedicated to connecting people wherever they are—without borders. A team leading the digital revolution with the enthusiasm of Day One across all our businesses, creating the best digital ecosystem for our customers: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica, you’ll find everything you need to become your best self. We need people like you to embrace this great challenge—to help create tomorrow’s Telefónica. At Telefónica, we champion new ways of working and lead in implementing Digital Disconnection under the principle “Disconnect to Reconnect”. You join a company whose activities are governed by its Code of Ethics, Our Responsible Business Principles. We seek individuals who identify with these principles, who help us make decisions grounded in integrity, commitment, and transparency, and who commit to ethical management, promoting fairer and more sustainable social and environmental development. **\#WeAreDiverse** We firmly believe that diverse and inclusive teams are more innovative, transformative, and achieve better results. Therefore, we promote and guarantee inclusion for all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other personal condition.