Our client is a leading company in the **workwear and professional clothing** and **technical equipment** sector for professionals, currently in a continuous expansion phase and located in the **north of Madrid**. To strengthen the customer service department and support business growth, we are seeking a young and proactive individual for immediate incorporation ***Customer Service Manager Import/Export*** **Responsibilities**: * BackOffice \+ Commercial Customer Service, management of national/international orders * Manage Import/Export operations in coordination with external logistics * Communication with customers \+ problem resolution * Support and coordination with the logistics and warehouse departments * Occasional customer visits with the sales manager **Education \+ Experience**: * Medium or higher university degree * 5\+ years of experience in similar or related roles/sectors (textile, garment, PPE) * **Advanced level English**, spoken and written * Basic knowledge of Digital Marketing (a plus) * Driver's license **Profile**: * Proactive person eager to work responsibly and independently * High initiative, problem-solving ability, dynamic and empathetic * Strong communication and interpersonal skills (internal and external) Our client offers an attractive salary, option for home office, a stable growing work environment, real opportunities for professional development and taking on new responsibilities. We look forward to receiving your CV at jobs@humanusconsulting.com