DESCRIPTION **Senior Business Analyst (Global BaaS \& API Platforms – AI\-Native)** We are looking for an AI\-Native Full Stack / Developer Experience Engineer to design and deliver next\-generation developer experiences for the Global BaaS platform. This role owns developer portals, SDKs, sandbox environments, and AIdriven documentation and support agents. \[NOTA IAF: *Resaltar la experiencia* *aunque no fijan años exactos, buscan un perfil* ***mid–senior*** *con dominio real de front\-end y conocimiento de API platforms.*] **Primary Responsibilities** ============================ * Build and maintain API developer portals using Apigee Developer Portal, React, Next.js, and TypeScript. * Own sandbox and testing environments (Postman collections, contract tests) for external partners and internal teams. * Implement developer\-facing features: SDK generation (multi\-language), semantic API discovery, usage analytics, and API monetization support (metering hooks). \[NOTA IAF: *Todo lo relativo a IA es* ***opcional*** *y se puede complementar con formación durante el onboarding.*] * Automate documentation and changelog generation with LLM\-assisted tools; own versioning and validation of docs. * Provide conversational developer support (ChatOps) via ChatGPT Enterprise\-backed agents, integrated into the portal and Slack. * Implement front\-end tools for SLA tracking, developer telemetry, and visualization of API workflows. * Collaborate with Platform (Global BaaS) for gateway integrations and Backend Leads for sample apps and domain examples. * Maintain CI/CD for DevEx services and ensure observability (Prometheus, Datadog). **Core Tech Stack** =================== * **Frontend:** React, Next.js, TypeScript * **Backend:** Node.js (NestJS/Express), Python (FastAPI) for tooling microservices * **API Management \& Portal: Apigee Developer Portal** * **Testing \& Sandbox:** Postman, Pact, JMeter, K6 * **Observability:** Prometheus, ELK, Datadog * **CI/CD \& IaC:** GitHub Actions, ArgoCD, Terraform * **AI Tools:** ChatGPT Enterprise, GitHub Copilot, OpenAI/Azure AI for doc automation * **Security:** OAuth 2\.1, OIDC, mTLS where applicable \[NOTA IAF: *Toda la parte AI\-native (semantic search, LLM agents, automation) es deseable pero* ***no obligatoria****.*] **AI\-Native \& DX Practices** ============================== * Use LLM\-based generation for docs, changelogs, SDKs, and example code; enforce review gates. * Provide semantic search (vector DB\-backed) in the portal for API discovery. * Offer a conversational assistant with governed LLMOps practices and audit logging. \[NOTA IAF: *Estos requisitos AI pueden adquirirse durante la incorporación.*] **Required Skills \& Qualifications** ===================================== * Strong proficiency in React, Next.js, TypeScript, and Node.js. * Experience with Apigee Developer Portal and API SDK generation. * Familiarity with OpenAPI 3\.1, contract testing, and sandbox management. * Experience integrating LLM\-based documentation tooling and ChatOps assistants. \[NOTA IAF: *Se valora más la base sólida en front\-end/API DevEx que el conocimiento AI; AI es complementario.*] **Preferred Qualifications** ============================ * Experience with semantic search, vector stores, and conversational AI for developer support. * Familiarity with Camunda or Apache Camel for orchestrating developer tooling workflows. * Proficiency in English and Spanish (tested). \[NOTA IAF: *Toda la parte AI es opcional; no bloqueante.*] **About the Role** ================== Owner of developer experience: make APIs easier to discover, adopt, and integrate through excellent tooling, smart automation, and conversational support. REQUIREMENTS **Senior Business Analyst (Global BaaS \& API Platforms – AI\-Native)** We are looking for an AI\-Native Full Stack / Developer Experience Engineer to design and deliver next\-generation developer experiences for the Global BaaS platform. This role owns developer portals, SDKs, sandbox environments, and AIdriven documentation and support agents. \[NOTA IAF: *Resaltar la experiencia* *aunque no fijan años exactos, buscan un perfil* ***mid–senior*** *con dominio real de front\-end y conocimiento de API platforms.*] **Primary Responsibilities** ============================ * Build and maintain API developer portals using Apigee Developer Portal, React, Next.js, and TypeScript. * Own sandbox and testing environments (Postman collections, contract tests) for external partners and internal teams. * Implement developer\-facing features: SDK generation (multi\-language), semantic API discovery, usage analytics, and API monetization support (metering hooks). \[NOTA IAF: *Todo lo relativo a IA es* ***opcional*** *y se puede complementar con formación durante el onboarding.*] * Automate documentation and changelog generation with LLM\-assisted tools; own versioning and validation of docs. * Provide conversational developer support (ChatOps) via ChatGPT Enterprise\-backed agents, integrated into the portal and Slack. * Implement front\-end tools for SLA tracking, developer telemetry, and visualization of API workflows. * Collaborate with Platform (Global BaaS) for gateway integrations and Backend Leads for sample apps and domain examples. * Maintain CI/CD for DevEx services and ensure observability (Prometheus, Datadog). **Core Tech Stack** =================== * **Frontend:** React, Next.js, TypeScript * **Backend:** Node.js (NestJS/Express), Python (FastAPI) for tooling microservices * **API Management \& Portal: Apigee Developer Portal** * **Testing \& Sandbox:** Postman, Pact, JMeter, K6 * **Observability:** Prometheus, ELK, Datadog * **CI/CD \& IaC:** GitHub Actions, ArgoCD, Terraform * **AI Tools:** ChatGPT Enterprise, GitHub Copilot, OpenAI/Azure AI for doc automation * **Security:** OAuth 2\.1, OIDC, mTLS where applicable \[NOTA IAF: *Toda la parte AI\-native (semantic search, LLM agents, automation) es deseable pero* ***no obligatoria****.*] **AI\-Native \& DX Practices** ============================== * Use LLM\-based generation for docs, changelogs, SDKs, and example code; enforce review gates. * Provide semantic search (vector DB\-backed) in the portal for API discovery. * Offer a conversational assistant with governed LLMOps practices and audit logging. \[NOTA IAF: *Estos requisitos AI pueden adquirirse durante la incorporación.*] **Required Skills \& Qualifications** ===================================== * Strong proficiency in React, Next.js, TypeScript, and Node.js. * Experience with Apigee Developer Portal and API SDK generation. * Familiarity with OpenAPI 3\.1, contract testing, and sandbox management. * Experience integrating LLM\-based documentation tooling and ChatOps assistants. \[NOTA IAF: *Se valora más la base sólida en front\-end/API DevEx que el conocimiento AI; AI es complementario.*] **Preferred Qualifications** ============================ * Experience with semantic search, vector stores, and conversational AI for developer support. * Familiarity with Camunda or Apache Camel for orchestrating developer tooling workflows. * Proficiency in English and Spanish (tested). \[NOTA IAF: *Toda la parte AI es opcional; no bloqueante.*] **About the Role** ================== Owner of developer experience: make APIs easier to discover, adopt, and integrate through excellent tooling, smart automation, and conversational support.