We are looking for an **Auxiliary Services Manager** to coordinate and supervise the proper functioning of services provided in 18 civic centers located in Barcelona city, Garraf and Vallès Oriental. This person will be the main point of contact for auxiliary staff and center managers, ensuring an efficient, organized, and user-oriented service. **Main responsibilities** **Operational coordination and supervision** * Supervise the work of auxiliary staff at the civic centers: access control, classroom bookings, user assistance, support for organizations and residents. * Ensure compliance with procedures and service standards. * Carry out periodic visits to assigned centers. **Team management** * Planning and preparation of monthly and weekly shifts. * Handling daily incidents and reorganizing services according to needs. * Covering temporary absences and providing support during peak activity periods. * Managing holidays, leave and absences. * Requesting and processing hires, terminations, affiliations and deaffiliations. * Uniform control and distribution. **Client relations** * Constant communication with each civic center's management team. * Managing requirements, resolving incidents, and monitoring service quality. * Proposing operational improvements. **What we offer** * Company vehicle, mobile phone and laptop. * Stable project with growth opportunities within a social organization. * Initial training and ongoing support. * Committed team and continuous support from the operations department. **Essential requirements** * Class B driver's license. * Vocational Training Level II / Medium-Level Higher Education Diploma in Administration or similar. * Disability certificate of 33% or higher. * Previous experience in team coordination or service management (experience in facility services or customer-facing roles is desirable). * Ability to travel to different centers. **Key competencies** * Organization and planning. * Leadership and people management. * Effective communication and customer focus. * Incident resolution. * Autonomy and responsibility. **Commitment to equality** In all our job offers, we apply our principle of **non-discrimination**. All applications will be assessed under equal conditions, ensuring an inclusive and accessible process. Job type: Full-time, Permanent contract Salary: €22,000.00 per year Benefits: * Professional development assistance * Company car * Flexible schedule * Option for permanent contract * Mileage reimbursement * Training program * Company phone * Provided uniform Education: * Medium-Level Vocational Training (Desirable) License/Certification: * Disability (Mandatory) * Driver's License (Mandatory) Work Location: On-site