Educator

Description

Job Summary: This role seeks an experienced hairdressing professional to generate sales opportunities, deliver product and technique training, and support the education team. Key Highlights: 1. Generate and identify sales opportunities through training. 2. Create and deliver in-salon, in-academy, and online courses. 3. Advise and train customers on the strategy "Customer Beauty Experience". At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company's DNA. Since its game\-changing launch of the first opaque nail enamel in 1932 (and later, the first long\-wear foundation), Revlon has provided consumers with high\-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman\-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance\-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world's most iconic brands and product offerings in color cosmetics, skincare, hair color \& care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct\-to\-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty. **This role is a Remote Role:** This is a fully remote position. Candidates may work from anywhere within the Andalucia area with occasional travel to rest of the countries **Position Overview:** * Generate and identify sales opportunities among our customers through training on products, services, and techniques. * Conduct demonstrations, presentations, and courses developed as part of the brand / channel / customer strategy. * Support the freelance team responsible for delivering company training. **Major Duties:** * Create, organize, and deliver in-salon, in-academy, and online courses, aiming to train and generate sales opportunities. * Promote our brand and raise awareness among our retailers. * Know and master all portfolio products theoretically and practically. * Train customers and Business Coaches across all our brands. * Advise and train customers on the "Customer Beauty Experience" strategy (protocols, consultation method, diagnosis, services, routines and rituals, etc.). * Handle administrative tasks related to course organization, room bookings, reporting, scheduling, resolving queries, travel arrangements, etc. * Deliver public presentations to customers, prospects, and/or the commercial team. * Manage social media and digital skills for developing content and implementing online training. * Support Business Coaches / Area Managers in the customer acquisition process and launch phase. * Coordinate and collaborate with Trade Marketing on specific plans linked to customer or channel strategy. * Identify new opportunities to expand non-currently promoted brands/products and generate additional sales. * Properly manage inquiries, issues, and complaints from both internal and external customers. * Report incidents to Marketing for inclusion in the "Quality Notifications" process. * Conduct and/or supervise the cosmetovigilance questionnaire when required. * Represent the Education Department in meetings or events with customers and/or international marketing. * Support innovation and coordinate with Marketing on new product launches: testing, commercial arguments, and presentations. Creation of engaging content, comparative analyses. * Master, personally use, and train customers and Business Coaches on the #AlwaysON Education platform. **Experience:** * Minimum 5 years of prior experience as a hairdresser. * At least 2 years of experience advising on hairdressing products. * Experience managing social media. * Prior experience as a trainer, with strong communication skills. * Advanced knowledge of hair colorimetry, trichology, and diagnosis. **Knowledge, Skills, \& Abilities** * Willingness to travel over 90% of the time across the national territory. * Customer orientation, results orientation, communication skills. * Teamwork capability. * Driver’s license B1. * Intermediate level of English. **Education:** * Higher vocational qualification in hairdressing. **Key Interfaces:** * Business Coach * Area Managers * Education Team * Marketing Managers **\#LI\-Remote** \#LI\-LS2 **Applicant Data Protection Disclosure:** When you apply to a job on this site, the personal data contained in your application will be collected by Revlon Consumer Products LLC ("Controller"), and its operating affiliates. Revlon Consumer Products LLC's data protection officer is Monica Fahnhorst, who can be contacted at privacypolicy@revlon.com. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1\)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Greenhouse is certified to the EU\-U.S. Data Privacy Framework, which the European Commission has determined ensures an adequate level of protection – comparable to that of the EU – for personal data transferred from the EU. Your personal data will be retained by Controller for three (3\) years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Applicant Privacy Notice Privacy policy – Revlon