Position Summary: We are seeking a receptionist passionate about guest service to warmly welcome, accompany, and inform guests with empathy and kindness, ensuring an unforgettable experience. Key Highlights: 1. An environment where every day is different 2. Interacting with people and making them feel welcome 3. Daily use of multiple languages Would you like to work in an environment where every day is different? Are you passionate about interacting with people and do you enjoy making others feel welcome? Do you speak several languages and would you like to use them daily? **Why this position?** This position offers you the opportunity to join a close-knit and professional team, where your role will be essential in welcoming, accompanying, and informing our guests with empathy, kindness, and a proactive, solution-oriented attitude. We want every guest to leave with a unique memory—and you will be the one who extends the welcome, listens, guides, and ensures their stay is simply unforgettable. **Your main responsibilities and challenges will include:** * Greeting guests upon arrival at the accommodation, providing a warm welcome, and assisting them with registration and check\-in procedures. * Managing accommodation reservations, verifying availability, and making necessary reservation modifications. * Providing information about the accommodation’s facilities, available services, local attractions, transportation options, cross-selling opportunities, and other details potentially of interest to guests. * Processing guest payments during their stay, as well as closing invoices. * Addressing special guest requests—such as specific room assignments or additional services—and resolving any complaints or issues they may encounter during their stay. * Ensuring the reception area remains clean, tidy, and well-presented at all times. * Answering incoming phone calls, responding to email inquiries, and efficiently managing the accommodation’s correspondence. * Collaborating closely with other departments within the accommodation to ensure a positive guest experience and efficient facility operations. * Maintaining records of guest arrivals and departures, reservations, and special requests, ensuring all relevant information is readily available to accommodation staff. **What we offer:** * **Contract type**: Temporary replacement * **Schedule**: Monday through Sunday, with two days off per week. Rotating shifts: mornings and afternoons * **Working hours**: Full-time * **Salary**: €1500 \- €1600 gross monthly, paid in 14 installments, prorated according to hours worked. * **Benefits package:** Flexible compensation, daily buffet for €5.50, open-house day—and more! * Professional training and growth opportunities. * The chance to continue developing within an environment that values collaboration and innovation, where you can contribute ideas and lead projects within a dynamic team. **Let the adventure begin!** **To be eligible for this position, you must have:** * Education in Tourism (Diploma, Vocational Training Intermediate or Advanced Level) or equivalent experience in a similar role. * Languages: Spanish, Catalan, and English (advanced level of oral and written comprehension and expression).