Hotel Receptionist

Description

We are looking for a dynamic, organized, and positive-minded person to join our reception team at our hostel in Tarragona under a 32-hour-per-week contract. The selected candidate will be the first point of contact for our guests; therefore, we seek someone approachable, solution-oriented, and service-minded—capable of creating a welcoming atmosphere and managing multiple tasks simultaneously. **Main Responsibilities:** · Guest reception and welcome during check\-in and check\-out · Management of reservations and inquiries (phone, email, and online platforms) · Provision of tourist information and recommendations about Tarragona and its surroundings · Handling of incidents and guest support during their stay · Coordination with cleaning and maintenance teams · Basic administrative tasks at reception **Candidate Profile:** · Organized, solution-oriented, and **multitasking** individual · **Friendly, approachable, and customer-oriented** attitude · Ability to work autonomously and as part of a team · Good level of **English**; knowledge of other languages such as **French** is valued · Interest in the tourism sector and customer service **Especially Valued:** · Prior experience in hostels, hotels, or customer service · Familiarity with Tarragona and local recommendations · Positive personality and collaborative spirit We offer a close-knit and dynamic work environment within a growing tourism project. Rotating morning or afternoon shifts, with one weekend off per month. Position Type: Temporary contract Salary: Starting from €18\.000.00 per year Benefits: * Transportation allowance Flexible language requirement: * Catalan not required Application questions: * Are you willing to work weekends and holidays?? \- Days off during the week Education: * Diploma/Degree (Desirable) Experience: * Tourism: 1 year (Desirable) Language: * English (Mandatory) Work Location: On-site employment