Job Summary: We are seeking administrative staff for customer service and user support in a dynamic, socially oriented environment, involving document management and activity coordination. Key Highlights: 1. Key role in user support and service with a clear social purpose 2. Administrative and documentary management within the educational team 3. Dynamic environment requiring adaptability and service orientation We are looking for administrative staff for customer service in L'Hospitalet de Llobregat. The position involves administrative tasks focused on supporting and serving the organization's users. Responsibilities include document management, file organization, and administrative support for coordinating the educational team’s activities. The work environment is dynamic and socially oriented; therefore, adaptability and service orientation are required. Main responsibilities include face-to-face and telephone support for families, young people, and collaborators, as well as managing email correspondence and internal documentation. Lists, communications, and files will be prepared using office tools such as Excel and Word. Updating databases and recording documentation are fundamental tasks, along with providing administrative support for activity coordination. Additionally, registrations will be managed, participant follow-up conducted, and related information controlled. Proficiency in internal software systems is required, as well as willingness to learn new systems. This position is essential for maintaining operational efficiency and service quality, and involves integration into a team with a clear social purpose. Fluency in both Catalan and Spanish—both spoken and written—is required. Solid knowledge of Microsoft Excel and Word is necessary. The ideal candidate is organized, methodical, and highly responsible. Ability to learn and adapt to new software and tools is valued. Prior experience in administrative or customer service roles is required.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
