Job Summary: We are seeking an administrative staff member for a language school, responsible for general administration, teaching support, basic financial management, and customer service; organizational skills, proactivity, and confidentiality are highly valued. Key Responsibilities: 1. General administrative management and teaching support 2. Public and student service, in person and by phone 3. Query resolution and internal coordination We are seeking an administrative staff member for a language school in Vilanova i la Geltrú. A Higher Vocational Training Certificate (CFGS) in Administration or related fields is required, along with an "Upper Intermediate" (B2\) level of spoken and written English, as English is the organization’s internal working language. No minimum prior experience is required. A permanent part-time contract of 20 hours/week is offered, with a gross monthly salary of €753 paid in 12 installments. Working hours: Monday–Friday (3:30 PM–8:30 PM\), with one weekly day off to be agreed upon with the company. One Saturday every four weeks is worked in the morning shift (9:00 AM–1:30 PM\). 1. General administrative management: Public and student service, in person and by phone; email and correspondence management; processing student enrollments and registrations; archiving and updating documentation (student files, faculty records, etc.); and preparing certificates, invoices, and administrative reports. 2. Teaching management support: Class and timetable assignment according to instructor availability; communication with instructors for group and activity coordination; preparation of administrative materials for courses and activities; and management of exam sessions and special events. 3. Basic financial management: Monitoring student payments and collections; issuing receipts and invoices. 4. Customer service and internal support: Resolving general inquiries from instructors, students, and families; coordinating with other departments (marketing, academic, management); and tracking communications, calls, and visits. 5. Other duties: Managing minor technical incidents (e.g., classroom management, projectors, ICT) and supporting promotional activities and center events. * Experience: 1 month. Prior experience not required. * Higher Vocational Training Qualification (FP) * Spanish (spoken: intermediate, written: intermediate) * English (spoken: intermediate, written: intermediate) * Catalan (spoken: beginner, written: beginner) * Competencies / knowledge: \-Organization and management: ability to prioritize tasks and handle simultaneous queues or queries; accurate and organized recording of student and instructor information; follow-up on requests and incidents until resolution · Proactivity and initiative to resolve issues without constant supervision · Confidentiality and compliance with personal data protection regulations · Analytical and methodical profile, ensuring accuracy in information provided to the public · Interpersonal and communication skills * Permanent employment contract * Part-time schedule (20 hours \- weekly work schedule) * Gross monthly salary: 753 * Additional relevant information: A permanent part-time contract of 20 hours/week is offered, with a gross monthly salary of €753 paid in 12 installments. Working hours: Monday–Friday (3:30 PM–8:30 PM\), with one weekly day off to be agreed upon with the company. One Saturday every four weeks is worked in the morning shift (9:00 AM–1:30 PM\).