BARCELONA, B, ES, 08028 CaixaBank is a financial group with a socially responsible universal banking model focused on long-term vision, based on quality, proximity and specialization, offering a tailored value proposition of products and services for each segment, embracing innovation as a strategic challenge and a distinctive feature of its culture, and whose leading position in retail banking in Spain and Portugal enables it to play a key role in contributing to sustainable economic growth. What projects do we develop? The mission of the Operations Management Department is to have a global view of the Operations area in economic, contractual and supplier management fields. To achieve this, work is carried out across different areas such as budgetary control, efficiency projects, contracts with suppliers, as well as centralizing the management and approval of new services, supporting the various departments within the Operations area, facilitating the development of corporate values and mission, aligned with departmental objectives that are consistent with the Strategic Plan. The projects you will take on in this role are: * Global management of the Operations budget, being responsible for preparing the budget milestones established by the organization * Management and monitoring of the annual budget reduction target set by management * Management and coordination of the Operations contractual architecture * Comprehensive understanding and oversight of all projects managed by the team. Minimum requirements * Bachelor's degree * Ability to manage and interact with other business areas. * Prior experience participating in cross-functional projects. * Proficiency with office tools (Word, Excel, Access, PowerPoint and Think-Cell). Additional desirable qualifications: * Knowledge of BPC, Datapool, Qlicksense. * Familiarity with CaixaBank's financial business and knowledge of the entity's portfolio of products and services. Key competencies * Leadership in cross-functional projects * Autonomy and decision-making capability * Flexibility when facing scope changes and tight schedules. * Attention to detail with ability to prioritize and coordinate multiple projects. * Creativity and initiative in designing and implementing new projects * Proactive attitude and ability to work in teams and across functions. * Resilience and adaptability to changing and high-pressure environments. * Data analysis skills. * Ability for analysis, conceptualization and problem solving. * Teamwork * Impact and Influence What do we offer? * Be part of the most innovative bank in Western Europe, according to The Innovators awards by the U.S. magazine Global Finance. * Onboarding program and personalized support for your professional development. * Individual training pathway with access to our online platform, which offers an extensive catalog of self-learning resources to promote continuous growth. * You will have a comprehensive health insurance plan fully covered by us. Additionally, you will be enrolled in the Pension Plan, to which CaixaBank will contribute with your future in mind. * Flexible compensation applicable to transportation, training, languages, childcare, among others. * Flexibility measures (remote work, flexible working hours). * We hold the Top Employer certification, recognizing us as one of the best companies to work for. Job profile Management (definition, monitoring and implementation) of services and operational processes related to banking activities and special operations to ensure their proper functioning and continuity in the company’s daily operations, as well as development and management of the operational control layer and monitoring system Competencies **HARD SKILLS** INCIDENT RESOLUTION OPERATIONAL PLANNING BUSINESS CASE DEMAND MANAGEMENT ACCOUNTING BUDGET DEVELOPMENT, ADMINISTRATION AND MANAGEMENT SOLUTIONS: PAYMENT SERVICES / FINANCING / FOREIGN TRADE EXCELLENCE, SERVICE QUALITY AND OPERATIONAL PROCEDURES SUPPLIER MANAGEMENT BANKING AND/OR FINANCIAL PRODUCTS AND SERVICES TASK AUTOMATION DEFINITION, IMPLEMENTATION AND MONITORING OF INDICATORS CONTINUOUS PROCESS IMPROVEMENT DATA PREPARATION/MOVEMENT TOOLS**SOFT SKILLS** ALLIANCES – COMMUNICATION HUMANISM – COMMUNICATION AND EMPATHY ALLIANCES – COLLABORATION AND CROSS-FUNCTIONALITY ALLIANCES – INFLUENCE ALLIANCES – CUSTOMER ORIENTATION HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT EMPOWERMENT – FOCUS ON RESULTS DIVERSITY – PROMOTING DIVERSITY