Commercial Telemarketing

The position focuses on making telephone calls to potential customers to present the company's services, explaining their advantages and benefits. It
- Telemarketing and sales
- CRM system usage
- Dynamic work environment

Would you like to lead one of the most strategic and dynamic areas of a reference hospital? At Fundació Puigvert, we are looking for a professional with experience in operational management, influence capacity, and results orientation to lead the Surgical Block. We seek a profile capable of coordinating multidisciplinary teams, optimizing processes, and transforming daily challenges into opportunities for improvement, ensuring efficient, safe, and patient-centered surgical activity. Mission of the Position: Ensure excellent functioning of the Surgical Block by leading the operational coordination of all resources, processes, and professionals involved in surgical activity, thereby guaranteeing efficient, safe, and sustainable delivery of clinical services. Acting as the operational management reference for the block, you will be responsible for translating surgical planning into actual activity—anticipating needs, resolving incidents, and driving continuous process improvement to maximize efficiency, quality, safety, and the experience of both patients and professionals. Key Responsibilities: * Lead the daily operational management of the Surgical Block, ensuring proper execution of the surgical schedule. * Coordinate the various clinical, technical, and logistical teams involved in surgical activity, ensuring alignment and process fluidity. * Supervise the availability of professionals, operating rooms, equipment, and materials required for scheduled activities. * Manage operational incidents in real time and activate contingency measures to ensure continuity of clinical care. * Ensure optimization of patient, professional, and resource flows within the Surgical Block. * Monitor and analyze operational indicators, identifying improvement opportunities and promoting actions focused on efficiency, quality, and safety. * Drive continuous improvement projects, organizational innovation, and transformation of surgical processes. * Participate in governance and coordination forums of the Surgical Block, contributing to the achievement of institutional objectives. **Requirements:** * Academic qualification: Nursing Diploma or Bachelor’s Degree in Nursing. * Complementary education: Master’s Degree in Leadership or Healthcare Management. * Minimum two years’ experience managing a surgical functional area. * Proficiency in digital tools. * Catalan (C1 level) / bilingual Spanish. **Preferred Qualifications:** * Master’s Degree in Processes and Operations. * Additional training in communication, negotiation, and/or coaching skills. * Experience in teaching and research activities. * English proficiency at First Certificate level. * Preference given to candidates holding a disability certificate of 33% or higher. **Offer Includes:** * Indefinite-term contract. * Full-time position. * Integration into a renowned university-based monographic institution specializing in urology, nephrology, and andrology. * Participation in a strategic project with direct impact on surgical activity and the experience of professionals and patients. * A highly specialized professional environment focused on innovation, clinical excellence, and continuous improvement. If you are passionate about operational management, cross-functional leadership, and transformation of clinical processes, we offer you the opportunity to join a leading institution and contribute to the excellence of our Surgical Block. *"Fundació Puigvert is an organization committed to equal opportunities, effective gender equality, and the defense of equality among individuals, which constitutes one of the core principles of its corporate policy and people management."
David Muñoz
Indeed · HR