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IT Support Technician – Contact Center Sector (Temporary)

€ 21,000/year
Indeed

Company

Job typeTemporary
Workplace typeOnsite
Experience level1 to 2 years
Education levelNo degree limit

Description

**TP Spain is seeking an IT Support Technician for its office** to strengthen its technology team. This position targets professionals with experience in first-level technical support, equipment and network maintenance, and incident management in corporate environments. If you have solid knowledge of Windows systems, local networks, administration tools such as Active Directory and Azure, and are passionate about delivering efficient solutions to end users, we want to meet you! **Requirements** ### **Main responsibilities:** * Provide technical support to end users in the office environment. * Maintenance and technological management of workstations. * Deployment of security policies, updates, and logical security controls. * Installation and configuration of basic and application software. * Configuration of wired, wireless, or hybrid local area networks connected to public networks. * Installation, configuration, and maintenance of multi-user services, applications, and shared devices. * Assembly and configuration of computers and peripherals. * Logistics management associated with installation, configuration, and maintenance operations of microcomputer systems. * Diagnosis of system and network malfunctions through functional testing. * Maintenance and configuration of computer equipment, network electronics, and data communication systems. * Technical incident management and system maintenance (email, user folders, etc.). * Resolution of technical incidents affecting the business unit. * First-line support for issues related to software, hardware, laptops, and printers. * Software vulnerability management. * Compliance with Service Level Agreements (SLA) and Operational Level Agreements (OLA), ensuring user satisfaction. ### **Required profile:** * Intermediate/advanced proficiency in the Microsoft Office suite. * Spanish language proficiency at C2 level; minimum English proficiency at B1 level. * Solid knowledge of: * + Hardware and software. + Windows and ChromeOS operating systems. + Local network administration in Windows environments. + Active Directory and Azure. + Configuration and management of client applications. + Antivirus consoles and WSUS. + Proficiency in Internet tools and services. **Benefits** * + 3-month temporary contract. (Possibility of extension for another 3 months) + Full-time schedule of 39 hours/week. Working hours from 9 a.m. to 6 p.m., Monday to Friday (however, due to the nature of the work, it may be necessary to work outside these hours if required by a service or intervention, always with sufficient advance notice) + On-site work at our Barcelona centers (World Trade Center/Interface/Diagonal/Roc Boronat) + Salary: €21,000 gross per year. + Employment contract managed by Majorel SP. **Diversity, Equity & Inclusion** TP is home to a global family with diverse origins and lifestyles. We consistently value diversity and will never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Source: indeed
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Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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