Fundació Orienta is a specialized institution in child and adolescent mental health. It operates under the SISCAT agreement (Third Collective Agreement for staff of acute hospitals, primary care centers, sociosanitary centers, and mental health centers contracted with the Catalan Health Service). At Fundació Orienta, we are seeking a committed individual with a vocation for service and community sensitivity to join as Administrative Staff for Citizen Attention at the CSMIJ of Hospitalet Nord. Call number: ADM9-2025. Workplace: CSMIJ Hospitalet Nord (C/ de Torns, 18, LOCAL, 08904 L'Hospitalet de Llobregat). What do we offer? Stable position. Immediate incorporation. Full-time schedule (36 h/week - 1,620 h/year), Monday to Friday - Shifts alternating between 8:00–15:30 or 10:30–18:00 to ensure continuity of healthcare assistance. Remuneration: Approx. €21,811 gross annual + variable component based on objectives. Participation in an established, continuously growing interdisciplinary team. Work environment promoting participation, institutional commitment, and continuous professional development. What will your responsibilities be? - Citizen attention: In-person and telephone reception, welcoming users and their families, and managing initial documentation. - Healthcare management: Scheduling appointments, maintaining healthcare staff calendars, and updating data in computerized systems. - Administrative and documentary management: Registering, digitizing and archiving documentation, issuing certificates, and tracking requests. - Resource management and center support: Monitoring supplies, supervising common areas, supporting scheduling management, and collaborating to ensure smooth center operations. - Compliance with institutional protocols: Following administrative procedures, confidentiality, quality standards, and objectives linked to the contract with the Catalan Health Service. * Experience: 1 year. - Experience and training in public and telephone customer service. - Prior experience in the healthcare sector. * Healthcare documentation. * Competencies/knowledge (valued): - Training in healthcare documentation or similar. - Experience in the field of mental health. - Willingness to travel, if required, for temporary coverage at other facilities (Baix Llobregat). - Catalan language proficiency level C1. * Indefinite-term employment contract. * Full-time schedule. * Gross monthly salary from '1557' to '1560'