Online Academic Coordinator

Description

Job Summary: Grupo Planeta is seeking an Online Academic Coordinator for PlanetaFP, responsible for academic organization, planning, and support. Key Highlights: 1. Key role in the organization and academic management of online programs 2. Comprehensive support for faculty and students in virtual environments 3. Attractive professional development opportunities and social benefits At **Grupo Planeta**, we are looking for an **Online Academic Coordinator** to join the **PlanetaFP** team within our **Planeta Formación y Universidades** division. What would your main responsibilities be? Overall Center Organization: * Manage programs on the campus platform (BB). * Organize and plan schedules, including workshops and exams. * Implement center regulations. * Lead evaluation committees. Support for Area Coordinators and Faculty: * Validate faculty-developed teaching plans at the structural level following area coordination. * Verify faculty compliance with face-to-face, online, and blended learning methodologies (e.g., videoconferences, tutoring, doubt resolution) regarding student follow-up. * Communicate and record curriculum changes. * Provide faculty support and training on Blackboard. Scheduling: * Plan academic activities and classroom timetables. * Support potential faculty substitutions in coordination with area coordinators and academic leadership. Academic Calendar: * Prepare and coordinate the academic calendar. * Coordinate examination dates (in collaboration with area coordinators). * Inform faculty and students about activity scheduling (masterclasses, workshops). * Organize evaluation committee meeting schedules and facilitate them according to the academic calendar. Administrative Management: * Manage and validate academic withdrawals, changes in examination sessions, programs, or delivery modes. Student and Family Support: * Student onboarding and care. * Disciplinary management. * Campus-related incidents. * Day-to-day academic management. * Student and family complaints and claims. * Accompaniment and follow-up for students with special needs, personal circumstances, late enrollments, disengagement, or lack of academic activity. Technical and General Maintenance of iFP Centers: * Conduct/manage inventory of stock materials and required items for the professional field, jointly with workshop-responsible faculty. * Propose improvements for specific equipment and spaces (workshops, in-person exams). Tutor Support: * Monitor tutor performance and conduct. * Stay informed about potential conflicts. * Be aware of serious incidents (sanctions, expulsions). * Support tutors in guiding students academically and professionally. * Hold periodic meetings with tutors of each coordinated program to monitor each course, recognizing their performance and conduct. What would we like to see in your CV? * Appropriate education for this position, preferably a university degree and/or vocational training. * Education in the field of teaching and/or technologies will be especially valued. * Experience in the education sector is desirable, preferably in Vocational Training (FP) and online education. * Proficiency in virtual campus platforms (Blackboard preferred). * Advanced Excel skills. You would fit well with us if you consider yourself to be... * A team player. * Customer- and goal-oriented. * Empathetic. * Skilled in management and organization. What do we offer? * Permanent contract: Indefinite term, full-time. * Professional development through our internal training and talent development programs. * Exclusive discounts and promotions for employees (master’s degrees and postgraduate programs, publishing imprints, collectibles, Casa del Libro, etc.). * An attractive social benefits package via our flexible compensation plan, including: transport card, meal card, childcare voucher, health insurance, etc. If you believe this is your opportunity, don’t hesitate to apply! We’re waiting for you! *At Grupo Planeta, we offer equal opportunities. We commit to evaluating all applications solely based on qualifications, achievements, and experience, regardless of race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.*