Job Summary: We are looking for a super-smiling, curious, and autonomous Reception Assistant for easyHotel Barcelona Fira, focused on customer satisfaction and security. Key Highlights: 1. Opportunity to grow and explore various aspects of hotel operations. 2. Focus on kindness and creating memorable guest stays. 3. Training in procedures and corporate culture. **Discover easyHotel** easyHotel is an international chain of affordable, ecologically responsible, and rapidly growing hotels. Our promise is to make our guests’ stay “EASY” by offering a low-cost, low-carbon-emission, and super-simple hotel—ideal for exploring the city. It is an affordable option for those seeking savings, or for those who prefer to invest in local attractions and events rather than accommodation. The easyHotel network currently spans 11 countries and comprises 49 hotels. For our easyHotel located in Barcelona Fira, with 204 rooms, we are seeking our SUPER Reception Assistant (M/F). **Required Profile** To succeed in this role, you must be: * Super-Smiling: In other words, you’re unafraid to show your joy—you can surprise and make every guest feel special with your positive energy and unique approach. * Curious and enthusiastic: You’ll be exposed to various aspects of the hotel throughout the day and night. Seize the opportunity to explore, discover, and grow in your role while enriching our guests’ experience. * Autonomous, welcoming, and versatile: We want our guests to remember you for your kindness and for delivering a memorable stay—adapting to any challenge and providing exceptional service at all times. **Job Description** * Manage guest check-in and check-out, following established procedures. * Contribute to customer satisfaction through high-quality work and exemplary attitude—responding to guest requests and following up to ensure their experience is the best possible. * Regularly collect guest feedback before departure to continuously improve service. * Efficiently handle and manage reservations. * Ensure guest safety and security of belongings by conducting nightly patrols and ensuring proper closure of doors and access points. You will receive training on our procedures and corporate culture. If you are organized, proactive, passionate about guest interaction, and enjoy teamwork, we invite you to join us on the easyHotel adventure! Employment Type: Permanent Contract Working Hours: 40 hours per week Benefits: * Employee rates Working Schedule: * Day and/or night shifts Bonus and Incentives: * Annual bonus Experience: * Front Desk: Minimum 1 year preferred Language: Spanish and English (Mandatory)