Barcelona* Published 11/11/2025 #### **Humanizing Technology.** We are a large company with a start\-up soul. We organize ourselves into expert knowledge units that collaborate with each other. Therefore, we are looking for **inquisitive people** who are **motivated by challenges and eager to grow personally and professionally**, to join our team and have a **positive impact** on the world through technology. **ARE YOU READY FOR THE CHALLENGE?** ------------------------ As a **Senior Field Technician in Microcomputing**, you will become part of the **User Field Support** unit. Within the User Field Support area, we enhance work productivity through user assistance services, support centers, and other solutions for a smooth and efficient working environment. This support **can act proactively or reactively to solve issues and thus ensure business continuity.** Our IT field service team **is responsible for the installation, maintenance, repair, and monitoring of products at our customers' sites.** **WHAT WILL YOU DO ON A DAILY BASIS?** ------------------------------- You will be responsible for providing advanced technical support to users and systems of our clients, leading the resolution of complex incidents, managing IT infrastructure, and collaborating in the planning and execution of technology projects. Other responsibilities: * Provide second\-level computer support to clients and users, resolving complex problems and incidents. * Manage software and hardware incidents, including receiving, diagnosing, solving, and forwarding incidents to another department for maintenance. * Set up Windows 10 computers, perform PC migrations, user data, profiles, application data, and install and configure software. * Configure email accounts. * Carry out technical procedures. * Lead and supervise technical teams in installation, maintenance, and repair projects in the field. As well as supervise and coordinate activities of junior technician teams. * Provide specialized technical advice and support to more junior technicians. * Solve complex technical problems and make critical decisions to ensure project success. * Plan and coordinate team activities, ensuring compliance with deadlines and quality standards. * Interact with clients and collaborators to ensure effective communication and meet their needs. * Stay updated on the latest technologies and trends in the field to continuously improve skills and knowledge. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * **Education:** + Higher vocational training degree in computer systems, or university or technical degree in related fields such as Engineering, Electronics, Telecommunications, or similar. * **Languages:** + Proficiency in the local language and solid knowledge of technical English. * **Technical Skills:** + Extensive knowledge of Windows, Linux, and macOS operating systems. + Experience in network administration, including TCP/IP protocols, VPNs, VLANs, and router and switch configurations. + Familiarity with virtualization environments (e.g., VMware, Hyper\-V). + Experience in server management, storage, and backup solutions. + Broad knowledge in installation, maintenance, and repair of equipment and systems in outdoor environments. * **Skills:** + Excellent problem\-solving and technical diagnostic abilities. + Strong communication skills to interact with both technical and non\-technical personnel. + Ability to work under pressure and effectively manage multiple priorities. * **Experience:** + Minimum of 3\-5 years in technical support and system administration. #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team**. We respect the differences that make us more human. * **Team spirit**. We work together and learn from each other. * **Flexibility and work\-life balance**. Remote work is in our DNA. We promote flexible working hours, and offer shortened workdays on Fridays and during July and August. * **Continuous learning**. Training in languages, technical skills, certifications, etc. * **Personalized career development**, allowing you to decide how far you want to go. * **Autonomy** and the opportunity to propose and drive new initiatives. * **Flexible compensation program.** Childcare vouchers, restaurant tickets, transportation, and medical insurance. * **Exclusive discounts and special conditions** on technology, leisure, travel, etc. * You can participate in **charitable and environmental initiatives**. * If you have international aspirations, **we are present in 45 countries**. **Join our team and help us humanize the world through technology!**