Digital Experience Platforms Lead

Description

Job Summary: We are seeking a Digital Experience Platforms Lead to lead the management and evolution of digital experience platforms, serving as both a technical and strategic reference. Key Highlights: 1. Lead the vision and evolution of digital experience platforms. 2. Coordinate cross-functional teams and optimize the digital experience. 3. Experience with Adobe Experience Manager, Salesforce, or Sitecore. At **RightHand**, a company specialized in digital talent acquisition and recruitment, we are supporting the search for a **Digital Experience Platforms Lead** with experience in complex digital environments, who will lead the management and evolution of digital experience platforms and serve as a technical and strategic reference within the organization. The ideal candidate will be responsible for defining the digital platforms’ vision, ensuring their proper implementation and optimization, and coordinating various involved teams to deliver consistent, high-impact digital experiences. **Responsibilities:** Platform Strategy and Leadership: * Define the digital experience platform strategy (CMS, DXP, personalization, etc.). * Lead the evolution and roadmap of digital platforms, aligning technology with business objectives. * Serve as the internal subject-matter expert on digital platform architecture and capabilities. Team Management and Coordination: * Coordinate cross-functional teams (IT, marketing, data, product) to ensure proper project execution. * Translate business needs into functional and technical requirements. * Oversee the correct implementation of digital solutions and ensure their quality. Digital Experience Optimization: * Drive initiatives related to personalization, CRO, and customer journey improvement. * Ensure consistency and coherence of the experience across all digital touchpoints. * Identify continuous improvement opportunities based on data and user behavior. Data, Analytics, and Performance: * Define and monitor key KPIs related to digital experience and platform performance. * Collaborate with data teams to ensure accurate measurement and utilization of insights. * Analyze results and propose business-oriented improvements. Vendor and Technology Management: * Manage relationships with technology vendors and partners. * Oversee the implementation of new tools and features. * Ensure proper integration across systems (CMS, CRM, analytics tools, etc.). **Requirements:** * Prior experience of 6\-10 years in digital environments, with focus on platforms (CMS, DXP, etc.). * Experience leading digital transformation projects or web platform management. * Knowledge of platforms such as Adobe Experience Manager, Salesforce, Sitecore, or similar. * Experience in personalization, CRO, and customer journey optimization. * Familiarity with digital analytics tools (Google Analytics, dashboards, etc.). * Experience coordinating cross-functional teams and stakeholders. * Strategic mindset with business acumen and execution capability. * Excellent communication skills. If you meet the requirements and are ready for a new challenge in your career, we look forward to receiving your application!