Description
Job Summary:
We are seeking a Waitstaff Supervisor to lead and coordinate the front-of-house team, ensuring excellent service and customer satisfaction in a family-oriented environment.
Key Highlights:
1. Lead, train, and motivate the waitstaff team.
2. Ensure the restaurant's quality and service standards.
3. Work in a pleasant and collaborative environment.
We are looking for a Waitstaff Supervisor to join our welcoming family restaurant. You will be responsible for supervising and coordinating the waitstaff team, ensuring excellent service and our customers' satisfaction. We offer a pleasant working environment and the opportunity to become part of a dedicated team.
**Your main responsibilities will include:**
* Lead, train, and motivate the waitstaff team.
* Organize and supervise daily front-of-house service tasks.
* Ensure compliance with the restaurant's quality and service standards.
* Manage reservations and table assignments.
* Efficiently address customers' needs and inquiries.
* Collaborate with the Head Chef to ensure optimal coordination between front-of-house and kitchen.
**Requirements:**
* Proven experience in a similar role or as a waiter/waitress with leadership responsibilities.
* Strong leadership and team management skills.
* Excellent communication and customer service skills.
* Ability to work under pressure and resolve incidents.
* Availability to work flexible hours, including weekends.
If you are proactive, service-oriented, and passionate about hospitality, we invite you to join our family and help create memorable experiences for our customers.