Description
**WHO WE ARE**
Magmacultura was born from the conviction that culture transforms. Today, more than 30 years later, we remain the same company: passionate, approachable, and committed to bringing heritage, art, and knowledge closer to people.
We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our primary fields of action. Join our team!
**YOUR MISSION**
We are seeking a **Coordinator** with leadership capacity and organizational vision to coordinate the team and operational management of services at a prominent cultural facility located in **Barcelona**. Your main mission will be to ensure smooth service operation, guaranteeing fluid communication with clients and users, as well as coordinating and motivating the work team.
**YOUR DAY-TO-DAY RESPONSIBILITIES**
* **Lead and develop the team:** Coordinate, motivate, and guide the public service team, building a collaborative culture based on trust and shared growth.
* **Guarantee service excellence:** Supervise the quality of visitor assistance in exhibition spaces and audience management to ensure every visit becomes a seamless, inspiring, and memorable experience.
* **Connect with the institution:** Maintain fluid and empathetic communication with the client entity, thoroughly understanding its needs to strengthen the cultural space’s identity.
* **Manage talent:** Coordinate staff onboarding, offboarding, shift scheduling, and personnel movements.
* **Resolve incidents:** Provide efficient responses to unforeseen situations.
* **Contribute to continuous improvement:** Prepare activity reports, statistics, and operational protocols that add value.
**WHAT WE SEEK**
* **Academic background:** In Art History, Fine Arts, History, Tourism, Humanities, Audiovisual Communication, Anthropology, Cultural Management, or equivalent fields.
* **Languages:** Native or bilingual proficiency in Catalan and Spanish; advanced English. Any additional language is valued.
* **Previous experience:** In team coordination and supervision.
* **Your essence:** We seek a person with strong organizational vision, excellent planning skills, and the ability to resolve incidents autonomously and with professional judgment. If you possess outstanding communication skills, empathy, enjoy leading through proximity, and share our sensitivity toward heritage, this is your place!
**WHAT WE OFFER**
* **Real impact in the cultural sector:** Integration into a reference organization for managing cultural projects.
* **Space for your development:** We invest in your talent. We offer an ideal environment for constant learning.
* **Working days and hours:** **12 hours/week:** Saturdays from 14:00 to 20:00 and Sundays from 9\.30 to 15\.30.
* **Contract type:** Permanent.
* **Start date:** Immediate.
* **Location:** Barcelona.
**COMMITMENT TO EQUALITY**
*At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it internally. Therefore, we ensure open, fair, and fully non-discriminatory selection processes—regardless of gender, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.*
*We have an active Equality Plan supporting our genuine commitment to equal opportunity at all organizational levels. Here, all applications are evaluated solely on criteria of talent, motivation, and potential.*