Description
Job Summary:
We are seeking a Workplace / Systems Technician for CELSA to join our User Support Center, taking responsibility for multi-client support and working under ITIL methodologies.
Key Highlights:
1. You will be part of a team that humanizes technology.
2. Opportunity for personal and professional growth in a challenging environment.
3. Flexibility, work-life balance, and continuous learning.
#### **Humanizing Technology.**
We are a large company with the soul of a start\-up. We organize ourselves into expert knowledge units that collaborate with each other.
Therefore, we seek **inquisitive individuals**, who are **motivated by challenges and eager to grow personally and professionally**, and who wish to join our team to make a **positive impact** on the world through technology.
**ARE YOU READY TO TAKE ON THE CHALLENGE?**
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As a **CELSA Workplace / Systems Technician**, you will join our **User Support Center**, where we assume responsibility for ISO 20000-certified multi-client support and apply industry-standard methodologies such as ITIL.
Our User Support Center has implemented a talent management approach focused on enhancing team well-being and performance.
**WHAT WILL YOU DO ON A DAILY BASIS?**
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* **Main Responsibilities**
+ Identity and access management in **Active Directory** (users, groups, permissions, and GPOs).
+ Support and operation of the digital workplace environment.
+ Management of corporate devices via **Microsoft Intune and SCCM**.
+ Deployment, configuration, and updates of **Windows 10 and Windows 11**.
+ Basic automation of software deployments and patch management.
+ Resolution of incidents and technical support at **Level 2/3**.
+ Monitoring and maintenance of the device fleet.
+ Implementation of security policies and compliance requirements defined for the service.
+ Documentation of recurring procedures and tasks.
+ Daily coordination with the client’s technical teams.
Castellbisbal (Barcelona) – 40% on-site\-60% hybrid
**WHAT DO WE EXPECT FROM YOU?**
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* Higher vocational training degree in Information Systems Administration, or currently pursuing it.
* Languages:
+ English required at minimum B2 level
+ Catalan required at minimum B2 level
#### **WHAT WILL YOU FIND AT SEIDOR?**
* **A diverse team**. We respect differences that make us more human.
* **Team spirit**. We work collaboratively and learn from one another.
* **Flexibility and work-life balance**. Remote work is in our DNA. We promote flexible working hours and offer shortened workdays on Fridays and during July and August.
* **Continuous learning**. Training in languages, technical skills, certifications, etc.
* **Personalized career development**, enabling you to decide how far you want to go.
* **Autonomy**, and the opportunity to propose and drive new initiatives.
* **Flexible compensation program**: daycare, meal, transportation vouchers, and private health insurance.
* **Exclusive discounts and special conditions** on technology, leisure, travel, etc.
* You can participate in **social and environmental initiatives**.
* If you have international aspirations, **we operate in 45 countries**.
**Join our team and help us humanize the world through technology!**