Commercial Administrative Assistant

Description

DESCRIPTION A major company in the **tourism sector** is seeking to hire a **Commercial Administrative Assistant** to manage the commercial and administrative activities of a high-end tourism establishment in Mallorca, whose operations are coordinated from our offices in Barcelona. **What will be your mission?** You will be responsible for handling information requests and group reservations, maintaining smooth communication with clients and national and international agents, as well as supporting various administrative tasks within the company. This is a key position within an established family-owned business, offering a professional, stable work environment with genuine growth opportunities. **Responsibilities** Commercial area and reservation management (80%) * Handle inquiries and information requests received via website, email, partner agents, and direct clients. * Prepare proposals and conduct commercial follow-up until reservation confirmation. * Manage group reservations for a tourism establishment in Mallorca. * Maintain ongoing communication with national and international agents and intermediaries. * Negotiate rates and conditions within parameters set by management. * Update and maintain the reservation planning schedule. * Prepare weekly and monthly reports on commercial activity and reservations. * Provide occasional telephone support to clients and partners. Administrative area (20%) * Issue and track invoices. * Monitor collections, reservation payments, and commission settlements. * Manage client documentation and communicate data to competent authorities. * Process and track tourism taxes and related administrative documentation. * Monitor payments to external service providers (transportation, restaurants, excursions, etc.). * Coordinate with the accounting department. * Perform basic tracking of bank transactions and corporate cards. **We offer** * Join a solid and stable family-owned company. * Half-day morning schedule. * Salary commensurate with experience and professional merit. * Performance-based incentives. * Annual salary review. * Initial training and direct support from management. * Real opportunities for promotion to positions with greater responsibility, including support functions for management. * Possible transition to full-time employment. REQUIREMENTS * Professional qualification or higher education in Administration, Business Administration (ADE), Tourism, Hospitality, Marketing, or related fields. * Minimum 1–2 years’ experience in administrative, commercial, or customer service roles. * Advanced spoken and written English (mandatory). * Basic proficiency in Excel and standard office software. * Organized, methodical, and detail-oriented individual. * Strong writing and communication skills. * Ability to work independently and responsibly. * Positive, proactive, and service-oriented attitude. * Communication, courtesy, and professional interpersonal skills. * Professional appearance and demeanor