As a Senior Analyst KYC Operations, you will oversee and ensure the efficient execution of KYC processes while maintaining compliance with regulations. You will handle complex cases, and ensure adherence to SLAs. Responsibilities include reviewing complex client files, updating operating processes, and addressing knowledge gaps through targeted training. You will participate in projects, test new tools, and provide effective onboarding for new team members. Additionally, you will coordinate with stakeholders such as the Go\-to\-Market team, Product, and Compliance as needed. **Key Responsibilities** * **Daily Operations and Risk Management:** * Review and analyze complex client files, including high\-risk accounts. Ensure the smooth running of KYC operations, meet daily goals, and escalate high\-risk cases to Compliance. * Maintain compliance with evolving regulations by staying updated on KYC rules and internal policies. * **Team Leadership support and Coordination:** * Collaborate closely with the Team Leader and oversee KYC processes, including client onboarding, reviews, event management, and ongoing monitoring, all while adhering to SLAs. * **Process and Knowledge Improvement:** * Assess and manage customer\-related risks by implementing rigorous KYC controls. Recommend corrective actions or mitigations for identified risks. * Take responsibility for updating operating processes as needed. Address knowledge gaps within the team through targeted training, support, and the onboarding of new team members. * Train and mentor junior KYC analysts, providing technical guidance and ensuring their professional development. * Share KYC knowledge with other teams, particularly the Go\-to\-Market team, to foster alignment and understanding across the organization, and to streamline collaboration and operations. * **Project Participation and Tool Management:** * Participate in projects as directed by the Team Leader, report progress, and lead the testing of new tools before implementation. * Ensure effective training and integration of new joiners into KYC operations. * **Reporting and Communication:** * Regularly report to the Team Leader on operational issues, and project progress , ensuring transparency and informed decision\-making. * **Stakeholder Coordination:** Coordinate with various stakeholders, such as the Go\-to\-Market team, Product, and Compliance, on demand, to align KYC operations with broader organizational goals and ensure effective communication. **What we're looking for** * **3\-5 years of experience** in KYC/KYB operations, compliance, or banking back\-office * **Senior\-level expertise** in regulatory compliance and risk assessment * **Proven experience** handling complex client files and high\-risk accounts * **Previous experience** in KYB officer roles in B2B environment * **Technical Skills:** * **Deep knowledge** of KYC/AML\-FT regulations and evolving compliance requirements * **Proficiency** with compliance tools (ComplyAdvantage is a plus) * **Risk assessment** capabilities and ability to recommend corrective actions * **Process improvement** mindset with experience updating operating procedures * **Leadership \& Training:** * **Mentoring experience** with junior analysts and new team members * **Training delivery** skills for knowledge sharing across teams * **Project management** abilities for tool testing and implementation * **Stakeholder coordination** experience with cross\-functional teams * **Core Competencies:** * **Rigorous and process\-oriented** approach with exceptional attention to detail * **Autonomous** and comfortable working independently in high\-pressure situations * **Customer\-centric** mindset while maintaining regulatory compliance * **Problem\-solving** skills with ability to escalate appropriately * **Excellent organization** to manage multiple complex cases and meet SLAs * **Fluent in French and English** (essential for international team collaboration) * **Strong written and oral communication** for reporting and stakeholder coordination * **Training and presentation** skills for knowledge sharing initiatives **Critical success factors** * **Quality focus**: Ability to maintain high standards while meeting SLAs * **Adaptability**: Comfortable with evolving regulations and processes * **Collaborative approach**: Effective coordination with Go\-to\-Market, Product, and Compliance teams * **Continuous learning**: Proactive in staying updated on regulatory changes As we are an international team, please submit your application and CV in English. **About Spendesk** Spendesk is the AI\-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi\-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom \& Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. For more information: www.spendesk.com/press **About our people \& culture** We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35\+ countries and counting!) but we have plenty in common: we're bold, ever\-curious, committed to kindness, and tackle every challenge with a positive mindset. **About our benefits** Our culture is built on trust, empowerment, and growth — with benefits to match! * Flexible on\-site policy : 4 days per month remote (non\-accumulative) and 3 full weeks remote per year (non\-consecutive) * Lunch 60% funded by Spendesk (Swile Card) * Alan Premium health insurance * A Gymlib pass to let off steam after a productive day at work * Access to Moka.care for emotional and mental health wellbeing * Access to Vendredi allowing us to change the world * Latest Apple equipment * Great office snacks to fuel your day * A positive team to work with daily! **Diversity \& Inclusion** At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.