Job Summary: We are seeking a Social and Healthcare Home Care Services Coordinator with leadership vision, ambition, and passion for social impact, for a dynamic and reference role. Key Highlights: 1. Be part of a high-growth project with social impact 2. A leadership and operational management reference role 3. A high-quality work environment and professional growth DESCRIPTION **Are you looking for a project offering high personal/professional growth while generating impact through your work?** We are looking for a **Social and Healthcare Home Care Services Coordinator** who wants to join our operational team. **Who are we?** We are a team of over **300 office-based and 1,800 home-based professionals**, united by a shared objective. Over the past **7 years**, we have supported more than **25,000 families**, multiplied our revenue, and closed in **2025** an investment round of **€37M**, the largest social-impact investment round in Spain and Southern Europe. Founded in **2018**, Qida is a fast-growing private and social startup with a clear mission: to make the socio-healthcare system sustainable. We achieve this by helping **more people live longer and with higher quality of life at home** (Triple M), reducing avoidable hospitalizations and promoting more preventive, coordinated, human-centered, and patient-focused care. We are **leaders in quality** (4.8/5) **and technology** within the sector. **What would your role be?** We seek a person with leadership vision and motivation for Qida’s project growth. It is essential to feel responsibility and ambition for continuous improvement to drive expected territorial growth. The role we propose positions you as a key reference for families, caregivers, users, and professionals within Qida’s dependency domain. We consider a holistic perspective vital. Therefore, we propose a hybrid role with diverse responsibilities, resulting in a dynamic daily routine. The role’s objective is to operate from an operational management and coordination perspective with the social and healthcare systems. Specifically, Qida’s operational management includes: * Conducting remote or in-person physical, cognitive, and social assessments of cases, depending on circumstances, and developing Individual Work Plans. * Attending to, understanding, and identifying the needs of service users and their families at each stage of service delivery, as well as those of caregivers. * Monitoring and accompanying cases remotely and/or in person, depending on circumstances, according to established frequency. * Managing incidents and administrative tasks arising throughout service delivery, providing efficient and rapid responses via phone or in person. * Direct coordination with the administrative and recruitment departments for service management: client onboarding/offboarding, vacations, scheduling, absences, and other incidents. * Managing and activating associated prevention and care services: physiotherapy, speech therapy, Pensium, etc. * Participating in Qida’s cross-functional projects: process improvement, enhancement of work tools, creation of valuable content for blog, newsletter, etc. * Maintaining and developing robust channels for recruiting caregiving professionals. * Managing the recruitment process and conducting telephone or in-person interviews. * Assessing or rejecting candidates based on competency evaluations. * Supporting candidates throughout the process and providing guidance and feedback — empowerment principle. * Selecting a high volume of profiles weekly to cover services for Qida families. * Ensuring and tracking territorial results. If difficulties arise, detecting them and proposing mitigation actions. Regarding coordination, we expect: * Ensuring case coordination and management between system professionals and our social reference team. * Sharing and learning with the team to achieve both professional and collective growth. REQUIREMENTS **What do we offer?** * An **indefinite-term**, full-time contract in a growing sector, within a team supporting your professional development. * A **hybrid work model**, plus three weeks of **full remote work** per year. * Individual Development sessions with your manager, focused on your growth. * A **high-quality work environment**, and being part of a team committed to the values and culture of a social-impact company. * 23 vacation days plus a birthday day off. * Office coffee, breakfasts, afterworks, and pizza day. * IT equipment for working from home. * Flexflow tax-saving application for meal and transportation expenses, and Payflow activation for salary advances. * **QidaDay and QidaDinner:** Twice a year, we gather to reflect on and celebrate our achievements, goals, and values. **Who are we looking for?** * You are a good person. * Degree in **Psychology / Social Work / Social Education / Occupational Therapy**. Minimum two years’ prior experience in dependency is valued. * Full-time availability — 40 hours/week. * Desire to grow professionally and improve the world — you care about your work and its impact. * Strong organizational skills, capable of meeting objectives and deadlines. * Excellent communication skills, with active listening and empathy. * High motivation for the project and its growth. * Leadership vision. * Solid interpersonal competencies. * Orientation toward impeccable quality, continuous improvement, and action bias. * Focus on tracking and improving outcomes. * High energy, passion, and commitment. * Personal vehicle availability (valued). **Are you up for the challenge? We’re waiting for you!** Apply to our vacancy and help us change the world!