KAM - Consumer Electronics

Description

Job Summary: We are seeking a Key Account Manager with experience in Consumer Electronics to lead strategic customer relationships and ensure their satisfaction and brand success. Key Highlights: 1. Lead strategic customer relationships in Consumer Electronics. 2. Ensure customer satisfaction and retention in the sector. 3. Serve as the primary point of contact and resolve issues for customers. **Are you passionate about leading strategic customer relationships and ensuring loyalty and satisfaction in the Consumer Electronics sector?** **This opportunity is for you!** At Primer Impacto, we are looking for a Key Account Manager to manage our key accounts. **Join the Primer Impacto adventure!** At Primer Impacto, we don’t just manage brands at the point of sale—we specialize in enriching the connection between brands and customers, creating an environment that fosters personal development and enables individuals to achieve their most ambitious goals. **What are we looking for?** We seek a Key Account Manager with experience in the Consumer Electronics sector and knowledge of negotiations with ECI, MM, Fnac, Vodafone/Orange stores, etc., who wishes to take ownership of relationships with our most important clients. You will be responsible for ensuring the visibility and success of the brands we represent in this sector. **Key Responsibilities:** * Analyze customer needs and propose solutions that add value to their business. * Manage relationships with sector customers, ensuring their satisfaction and retention. * Oversee project implementation and ensure achievement of agreed objectives and deadlines. * Act as the primary point of contact for customers, resolving any issues or concerns they may have. * Monitor key KPIs related to customer objectives and team performance. * Collaborate with internal departments to ensure efficient service delivery. **Who is the ideal candidate?** You’re our ideal candidate if you consider yourself a strategic leader capable of identifying business opportunities and delivering value to our customers. Your negotiation and communication skills speak for themselves. Additionally, you possess exceptional Excel proficiency (a skill-level test will be administered) and a strong command of English (for direct client interaction in English) to work with international clients. **What do we offer?** * Permanent contract to join our great team. * Flexible hours \+ Remote work * Continuous training provided by Primer Impacto to ensure your professional development and growth. * **Minimum Requirements:** * Knowledge of the Consumer Electronics sector. * Exceptional communication and negotiation skills. * Experience coordinating and managing projects. * Analytical skills and ability to work with KPIs. * Customer orientation and effective problem-solving abilities. **Get ready for an exciting journey where your impact will make history! Submit your application now and become part of Primer Impacto.** *At Primer Impacto, we promote diversity and guarantee equal opportunities across all our job openings.*