* Sercotel Hoteles * Valladolid * * ### **Experience** No experience required * ### **Salary** Remuneration not specified * + ### **Area \- Position** **Hospitality, Tourism** - Hotel Receptionist + ### **Category or level** Employee + - ### **Vacancies** 1 - ### **Applicants** 1 - * ### **Contract** Permanent Contract * ### **Working hours** Full time Ongoing selection process. ### **Functions** Charming family-run hotel located in the heart of Valladolid is seeking to incorporate new talents into its team. Join a dynamic environment where every day is different; if you enjoy customer service, this receptionist position is perfect for you. Your main responsibilities will be: \- Welcome guests, attend to their needs throughout their stay, and provide information about available services. \- Coordinate actions with different departments to ensure high-quality service and promote customer loyalty. \- Manage check-ins and check-outs, as well as new reservations. \- Respond to emails during your shift. \- Perform daily cash reconciliation. \- Handle incoming phone calls. ### **Requirements** \- Completed degree in Tourism or related studies. \- Advanced level of English and French required (proficiency in additional languages will be positively valued). \- Minimum of 1 \- 2 years of experience in hotels as a Receptionist. \- Knowledge of hotel management software, preferably Opera. \- Strong customer orientation and dedication to your work. ### **We offer** \- Permanent full-time contract (40 hours/week). \- Rotating shifts: morning, afternoon, and night. \- Salary according to collective agreement. \- Positive work environment and integration into a great, dynamic, and professional team