Job Summary: Leads customer engineering and generates business by analyzing customer needs and developing technical-commercial proposals based on our portfolio of products and services. Key Responsibilities: 1. Lead the Customer Engineering area 2. Generate business through needs analysis and technical-commercial proposals 3. Provide daily support to the commercial area and project management * Permanent contract * Full-time * Hybrid (28108, Alcobendas, Madrid, Spain) * Client Engineering ES **Job Mission** You will lead the Customer Engineering area and be responsible for generating business by analyzing and understanding customers’ and partners’ needs, and by developing technical-commercial proposals that leverage our portfolio of products and services to present the best solution at the best price. **What responsibilities and tasks will you handle?** * Provide daily support to the commercial area in acquiring new customers or partners, and in cross-selling / up-selling activities. * Participate in meetings with customers and partners to gather data and requirements. * Analyze customers’ problems and needs. * Prepare technical-economic proposals (quotations) based on our products and services. * Defend the proposals developed. * Monitor and support the delivery / implementation of developed projects. * Support the Channel, Corporate, and Public Administration (AAPP) commercial areas with presentations and demos. * Validate and assign new projects to the team, and supervise the backlog. * Make technical-economic approach decisions for ongoing projects. * Monitor KPIs and request support from the IC Manager when necessary. * Prioritize proposals in coordination with commercial areas. * Train on existing technologies related to Gigas’ activities and those of its suppliers. * Deliver training on Gigas’ products and solutions to your team, sales staff, or partners. * Conduct presentations, webinars, or other activities. * Collaborate in supplier management. **Minimum Requirements** * Degree in Computer Engineering, Telecommunications Engineering, or related field. * 7 years of experience in technical activities related to deployment / configuration / administration of cloud systems and environments. * 5 years of experience interacting with end customers. * 1 year of experience managing teams. **Desired Competencies** * Analytical thinking and results-oriented mindset. * Customer orientation. * Problem-solving ability. * Strong communicator capable of conveying technical knowledge. * Ability to accurately interpret customers’ needs and problems. * Proactivity. * Leadership. * Task planning and time management skills. **What We Offer** * Permanent contract. * Compensation composed of fixed and variable components. * Office hours with flexible start and end times. * Hybrid work model. * Flexible Compensation Plan. * Excellent working environment. * Permanent contract * Full-time * Hybrid (28108, Alcobendas, Madrid, Spain) * Client Engineering ES