MARKETING ASSISTANT TECHNICIAN

Description

Job Summary: Collaborate in the commercial process by delivering CRM training, resolving queries, preparing reports, and supporting trade fairs. Key Responsibilities: 1. Collaborate in the commercial process and deliver CRM training. 2. Resolve queries and prepare commercial reports. 3. Provide on-site support at national and international trade fairs. **JOB RESPONSIBILITIES:** Collaborate and actively participate in the commercial process by performing the following duties: * Deliver CRM and commercial process training to the network of subsidiaries (international) and branches, as well as to headquarters staff (national). Develop and maintain training manuals. * Resolve user queries and requests related to CRM usage and the commercial process. * Perform data maintenance and processing tasks in IT systems and/or tools relevant to this position. * Prepare periodic and ad\-hoc reports regarding market status, evolution of commercial opportunities, quotations, sales, etc. * Availability to provide on-site support at both national and international trade fairs. **EDUCATION:** * **Qualification:** University degree in Business Administration, Business Studies, or a related field. * **Knowledge:** Prior experience handling CRM and BI tools is desirable, as well as proficiency in office software, particularly advanced Word and Excel. * **Languages:** + C1 level in English. + High proficiency in Basque. **PROFESSIONAL PROFILE:** * Initiative and proactivity * Interpersonal skills * Pedagogical ability * Planning and organizational skills * Rigor and quality.