Job Summary: We are seeking a professional to coordinate services in the electrical sector, managing orders, acting as the liaison with clients, and resolving incidents. Key Highlights: 1. Integration into a service management project in the electrical sector. 2. Professional training and development opportunities. 3. Flexible compensation plan and social benefits. We are looking for a professional to join our product design and development unit to coordinate services in the electrical sector. The selected candidate will be responsible for facilitating order management, serving as the liaison between the client and the company, and resolving incidents in collaboration with the operations team within a dynamic and technological environment. What do we offer? * Possibility of remote work (hybrid). * On-site cafeteria for staff. * Integration into a service management project in the electrical sector. * Salary commensurate with experience. * Professional training and development opportunities. * Flexible compensation plan and other social benefits according to company policy. Responsibilities of the selected candidate: * Facilitate order management and processing via internal systems and customer portals. * Act as the point of contact for inquiries and resolve customer incidents. * Coordinate shipment of materials to customers through courier companies. * Establish strong relationships with customers, exchange technical information, and deliver exceptional service. * Vocational Training Level 2 (FP2) or Technical Engineering degree. * Experience in the electrical sector. * Basic experience in services and customer order management. * Basic English proficiency (B2 level). * Problem-solving skills and ability to work effectively in a team.