**Company:** ------------ Mercer **Description:** ---------------- We are seeking a talented individual to join our Technology team at Mercer. This position is based in Madrid (Paseo de la Castellana) and is a hybrid role requiring at least three days per week working onsite. The selected candidate will play a key role in configuring clients and benefits within our flexible compensation platform, as well as managing and resolving service-related incidents. **Your responsibilities will include:** * Configuring clients, products, and benefits in the flexible compensation platform. * Managing incidents reported by internal and external clients, tracking them to resolution. * Providing functional and technical support in coordination with other teams. * Ensuring data quality and traceability of information entered into the system. * Collaborating with the team to respond agilely and efficiently to business needs. **What you need to have:** * A methodical, organized, and detail-oriented mindset. * Prior experience in technology environments, with knowledge of .NET, Java, jQuery, SQL Server and/or Oracle databases, and support tools such as Jira. * Strong planning and organizational skills to manage business demands. * Excellent communication skills, both with internal and external clients. * Ability to work effectively in a team. * Familiarity with Agile methodologies. **What sets you apart:** * Advanced level of English. * Valuable experience in the HR sector, especially in flexible compensation and/or personal insurance (Life, Accident, Health, etc.). **Why join our team:** * We help you develop your full potential through professional growth opportunities, meaningful and purpose-driven work, and supportive leaders. * We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make an impact on colleagues, clients, and communities. * Our global scale and presence enable us to offer diverse career opportunities, as well as benefits and rewards designed to enhance your well-being. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. ### **Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with Section 40\.2 of the Royal Legislative Decree 1/2013, of 29 November, approving the Consolidated Text of the General Act on the Rights of Persons with Disabilities and their Social Inclusion, Marsh will provide a reasonable accommodation to employees and prospective employees up to the point of undue hardship as required for the individual’s particular restrictions and limitations.** ### **Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
