Description
**Company Description**
Do you know the IBIS Fuenlabrada, a 131-room hotel located in Fuenlabrada?
Ibis, Europe’s first budget hotel brand, is renowned for its attentive and efficient service.
Ibis trains you and supports you daily to meet both your expectations and those of our guests. Joining our hotel also offers you the opportunity to become part of the Grape Hospitality Group, with its network of 110 hotels and 80 restaurants across France and Europe—driven by the values of innovation, workplace wellbeing, and sustainable development.
**Job Description**
What do we expect from you?
Customer and employee trends constantly evolve. To optimize your department’s (reception and housekeeping) business volume and operational profitability, you will successfully lead necessary changes to deliver guests an unforgettable experience.
To achieve this, you will work rotating morning, afternoon, and night shifts from Monday to Sunday:
You delight guests throughout their stay and respond appropriately to their expectations. With you, service quality is non-negotiable!
* You adopt a collaborative, positive, and responsible leadership style. Autonomy is essential, and you are not afraid to make decisions.
* You are eager to learn in a dynamic environment—you’ll never leave without having learned something new!
* You perform and oversee administrative and operational team management.
* You possess commercial awareness.
* You master all accommodation techniques (reception and housekeeping) and apply them brilliantly every day. Anything you don’t yet know—we’ll teach you! You also enjoy supporting your team in the restaurant.
**Requirements**
Prior experience and language skills will be valued.
**Additional Information**
Prior experience and language skills will be valued. Having a car is important, as we are located on an access road beside the Cobo Calleja industrial estate.