Digital Workplace Pre-Sales Engineer (IT Hardware)

Description

Job Summary: We are seeking a Digital Workplace Pre-Sales Engineer specialized in IT hardware to design and present innovative solutions in a collaborative environment. Key Highlights: 1. Adventure of discovery and continuous learning 2. Collaboration with the best and being part of something extraordinary 3. Culture of diversity and inclusion Your Talent, Our Technology Imagine a place where **your ideas** are not only welcome but serve as the driving force behind **our evolution**. At our company, you are invited to become the architect of your own success—exploring innovative projects and constantly challenging your limits—with a value proposition centered on **Workplace** (Communication Services, IT Services, Printing Services) and **Process Digitalization** (IT Consulting, Application Integration, Hyperautomation), all under a **Hybrid Infrastructure** framework (Datacenter, Cloud, Storage, Backup). This is not just a job—it’s an adventure of **discovery and continuous learning**. Here, every day presents an **opportunity to learn** something new, **collaborate with the best**, and be part of something truly extraordinary. Moreover, in our workplace culture, **diversity and inclusion** are fundamental pillars. We value unique voices and celebrate the richness they bring to our team. **Together, we are building an environment where everyone thrives**. What Are We Looking For? At Ricoh Spain, we continue driving our customers’ digital transformation and are seeking to hire a Pre-Sales Engineer for our Digital Workplace area, specialized in IT hardware. If you enjoy client interaction and are interested in joining a collaborative, innovative, and continuously evolving environment—we want to meet you. You will be responsible for designing, sizing, and presenting Digital Workplace solutions focused on IT hardware (workstations, mobility, peripherals, and associated services), aligned with customer needs and the company’s commercial strategy—ensuring technical, economic, and operational feasibility. Therefore, we require the following qualifications/experience: * IT Hardware solutions for workstations. * Digital Workplace and modern workplace models. * Managed services and recurring contracts. Basic knowledge of: * Windows / Microsoft 365 * Endpoint Management (Intune, SCCM, etc.) * Workplace security (basic) Experience: * More than 5 years in IT pre-sales, Workplace consulting, or solution engineering roles. * Experience in B2B environments and large accounts. * Public sector experience is desirable. Key Competencies * Strong communication and presentation skills. * Customer- and results-oriented mindset. * Analytical capability and business vision (TCO, ROI). * Teamwork with sales and operations teams. * Autonomy and proactivity. * Degree in Computer Engineering, Telecommunications, or related field. * Vendor certifications (HP, Lenovo, Dell, Microsoft) are desirable. Minimum English level B2. You won’t use it daily, but some sessions with vendors will be conducted in English. Roles and Responsibilities Main Responsibilities: Sales Support * Accompany the sales team in Digital Workplace opportunities, focusing on hardware and associated services. * Analyze customer technical and functional requirements (workplace, user, security, mobility, sustainability). * Participate in client meetings as the technical reference. Solution Design * Design workstation architectures (PCs, laptops, thin clients, tablets, monitors, docking stations, peripherals). * Define standardization, fleet renewal, and lifecycle management solutions. * Integrate hardware with DWP services. Deployment & Rollout * Device as a Service (DaaS) * Asset management and reporting Proposals and Tenders * Prepare technical and commercial proposals (RFP, RFQ, public and private tenders). * Size cost models, margins, and TCO. * Collaborate on drafting technical documentation and executive presentations. Vendor Relations * Serve as the technical contact point for vendors (HP, Lenovo, Dell, Microsoft, etc.). * Validate compatibility, roadmaps, and certifications. * Support homologations and technical demos. Transition to Operations * Ensure proper handover of the solution to delivery and operations teams. * Define SLAs, KPIs, and service models. * Participate in pilot projects and proof-of-concept (PoC) trials. What Do We Offer? * Professional growth: Join Ricoh’s pre-sales team, sharing experiences and best practices with colleagues in a collaborative environment. Of course, we offer an indefinite contract, along with a tailored training and career development plan. * Work-life balance: Enjoy a hybrid and flexible working system, plus an intensive work schedule for over two months during summer, on Fridays, on the eve of holidays, and on the afternoon of your birthday—so you can celebrate it the way you deserve. * Excellent workplace climate: We love celebrating our successes as one big family. Don’t miss our Christmas parties, Summer Party, and other charitable and sports events. We even have our own band and DJ who always energize us with the best music! * Flexible compensation: With Ricoh Flex, you can tailor your compensation to your needs. Choose benefits such as training, healthcare, transportation, restaurants, childcare, and more—plus enjoy discounts through our Ricoh Club. Are You In? FUNCTION### **Sales** LOCATION### **Alcobendas (Madrid)** CONTRACT TYPE### **Ricoh Permanent Staff** CLOSING DATE### **18-Jun-2026**