Quality Manager

Description

Job Summary: As Quality Manager, you will define, control, maintain, and ensure the management system, drive process improvement, and supervise corrective actions. Key Responsibilities: 1. Define and control the quality management system. 2. Drive continuous improvement of processes within the organization. 3. Manage customer complaints and Non-Conformities. **Job Description** **How will you make a difference?** As **Quality Manager**, you will define, control, maintain, and ensure the management system, while driving organizational process improvement in accordance with established standards and requirements. You will also supervise corrective and preventive actions arising from Non-Conformities and customer complaints, and manage corresponding responses. Additionally, you will coordinate environmental initiatives and oversee their implementation. **What will your day-to-day look like?** ENSURE MAINTENANCE OF REQUIREMENTS * Maintenance and updating of the Management System, procedures, and records. * Monitoring of procedure adherence across different process stages. * Corrective actions and solutions for identified deviations. * Compliance with standards, requirements, and regulations. CONTINUOUS IMPROVEMENT ACTIONS (PROCESS, ORG.) * Establish systematic approaches and action plans for continuous process improvement and performance enhancement. * Participate in and/or lead scheduled meetings for planning and monitoring improvement and/or corrective actions. ENVIRONMENT * Lead the environmental management system and ensure compliance with standards, requirements, and regulations. * Coordinate necessary internal and external actions. COMPLAINT AND NON-CONFORMITY MANAGEMENT * Collect and respond to customer complaints. * Manage expertise derived from complaints. * Manage Non-Conformities and track related actions. TEAM MANAGEMENT **What are we looking for in you?** * Engineering degree. * Minimum 2 years’ experience in similar roles. * Strong command of Spanish and English. * Technical knowledge of Lean, Kaizen, and continuous improvement. * Familiarity with Core Tools: APQP, PPAP, FMEA, MSA, SPC. * Solid leadership skills. * Strong interpersonal skills and ability to work effectively in teams. * Proactive mindset and goal orientation. *Legal authorization to work in EU is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.* *Please note that we do not accept agency candidate submissions without a formalized agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.* \#LI\-LF1 **Additional Information** **What could you achieve in a place where people come first?** At Wabtec, it’s not just about a job — it’s about the impact you make. When our people come together, we expand what’s possible by continuously improving how we work — for our customers and for each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. **Who are we?** Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and public transit rail sectors. With over 150 years of experience, we lead in safety, efficiency, reliability, innovation, and productivity. Whether in freight, transit, ports, logistics, mining, industrial, or marine applications, our expertise, technologies, and people are collectively accelerating the future of transportation. With roots tracing back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has consistently developed technologies and implemented solutions for key industries that meet the needs of both customers and governments. With approximately 30\.000 people on our team worldwide, we deliver performance that drives the world forward. We are lifelong learners, with a constant passion for improvement. Learn more at www.WabtecCorp.com The culture drives us and opens us to new possibilities. We believe the best ideas emerge from a blend of diverse experiences and backgrounds. At Wabtec, we work every day to create a place where everyone feels included and where diversity is valued. We are building a culture where leadership, inclusion, and your unique perspective drive progress. We believe the best ideas emerge from a blend of diverse experiences and backgrounds. At Wabtec, we strive every day to create an environment where everyone feels included. We are building a culture where leadership, inclusion, and your unique perspective drive progress. Do you need any accommodations or adjustments? Just let us know — we’re here to help.