Front Office Manager (m/w/d)

Description

First impressions matter — especially for our ROBINSON guests. As Front Office Manager, you lead the front desk team at the club and simultaneously serve as an organizational expert, motivator, and quality manager. Together with your team, you ensure that our guests lack for nothing — from arrival to departure. As Front Office Manager, you not only coordinate operations behind the scenes but also represent the club’s welcoming face front and center. **Open Positions** ------------------ as Front Office Manager (m/w/d) 2184#### **Spain** ### **CLUB ESQUINZO PLAYA** Fuerteventura Start: Immediately **ROBINSON Hotel Jobs** ---------------------- If you play this video, YouTube will send you some cookies! Accept \& Play Accept for all videos \& Play × **Front Desk Manager: Your Role as Front Office Manager (m/w/d)** -------------------------------------------------------------------- You’re the central hub: As Front Office Manager, you ensure seamless operations in both front- and back-office areas. You optimize room allocation and manage direct bookings. For your team, you are always the first point of contact and a true role model — including when supporting other departments, e.g., during the welcome cocktail the evening before dinner or on the theater stage. **Spain, Austria — or perhaps the Maldives?** --------------------------------------------------- Work where others vacation. As a Front Office Manager at ROBINSON, you stay longer than any guest. Our clubs are located in stunning locations — directly on the beach or right next to ski lifts. In your role as Front Office Manager, you collaborate not only with colleagues within the club and with our headquarters in Hanover, but also with tour operators and representatives — while serving as a warm, approachable conversation partner for our guests. **For your new role as Front Office Manager (m/w/d), you should bring the following qualifications and personal attributes:** -------------------------------------------------------------------------------------------------------- * Vocational training as a hotel specialist * Experience working at the front desk in upscale hotels * Initial leadership experience * Opera software knowledge preferred * Proficiency in the local language is desirable **We want you as our Front Office Manager (m/w/d) — and we have much to offer!** ---------------------------------------------------------------------------------- Is your Front Office Manager role a springboard for your career? Absolutely! If you aim high in hospitality, ROBINSON is the perfect place for you. With solid experience as a Front Office Manager, you can apply for our internal Management Trainee Program. Here, you’ll gain insights into additional club departments such as Food & Beverage, Entertainment, and Administration — preparing you ideally for your future role as Deputy Club Director. Prefer to specialize technically? We also offer regular professional development courses and training sessions. **In short — here’s what awaits you as a Front Office Manager (m/w/d) at ROBINSON:** ---------------------------------------------------------------------------------- * Work where others vacation * Responsibility in the Front Office department * Work within an open, friendly team embracing a first-name culture * A varied workday filled with new challenges * Complimentary single-room accommodation (or fully furnished apartments with kitchen facilities and affordable rent at ROBINSON Fleesensee) * Full board in the guest restaurant * Complimentary access to club facilities such as sauna, fitness studio, tennis courts, and much more * Opportunities for personal and professional development