Hotel Receptionist

Description

Job Summary: We are looking for a receptionist for our tourist apartment complex, responsible for reservation management, customer service, and coordination with other departments. Key Points: 1. Experience valued in reception and customer service 2. Reservation management and customer service 3. Interdepartmental coordination for a good customer experience We are seeking a person to join the reception team at our Pierre &Vacances Estartit Playa tourist apartment complex. Experience in reception or a similar position is valued, as well as experience in customer interaction; a good command of English and French is essential. (Catalan is valued) Responsibilities: Reservation management, check-in and check-out, reservation tracking, customer service and telephone support. Setting and achieving sales targets, reviewing outstanding account balances, billing and cash closing, resolving basic incidents, and coordinating with other departments to ensure a positive customer experience, among other reception-related duties. **Experience / Requirements** Experience in the sector is valued. Proficiency in Catalan, Spanish, French, and English is mandatory. Teamwork skills. Flexible working hours. **Computer Skills** User level. Hotel management and reservation software. Use of various applications. Position Type: Full-time, Temporary Contract Contract Duration: 7 months Salary: €1,500.00–€1,650.00 per month Benefits: * Uniform provided Experience: * Reception: 1 year (Desirable) Language: * English (Mandatory) * French (Mandatory) Work Location: On-site employment