Supervisor (Services Sector)

Description

At **Serunion**, a collective catering company with over 30 years of experience in the sector, we are seeking top talent to join our facilities. If you have relevant experience and are looking for an opportunity to demonstrate your skills, this position is perfect for you! We are seeking **a Facilities Supervisor** to join one of our divisions in the northern region (Bilbao). The selected candidate will be responsible for supervising various teams and facilities, ensuring optimal management of all services and maintaining effective communication with clients. **Responsibilities:** * Lead the management of teams dedicated to cleaning and maintenance at assigned facilities, ensuring efficient operations and achievement of established objectives, reporting directly to the Regional Manager. * Effectively motivate and supervise teams under their responsibility, fostering a collaborative environment and high performance. * Establish and maintain close communication with clients, adopting a proactive approach and anticipating their needs to deliver exceptional service. * Meet assigned objectives—both in terms of results and quality—while adhering to company standards and the client’s internal procedures. **We offer:** * Permanent, full-time contract, providing job security and stability. * Work tools: company mobile phone, laptop, and vehicle. * Flexible working hours and hybrid work arrangement. * Opportunities for professional growth within an environment that values and supports employee development. * Immediate integration into a dynamic and committed team. At Serunion, we aim to build a diverse and engaged team where everyone has the opportunity to develop their potential and contribute to our company’s success. We value and respect diversity and are committed to equal opportunities in employment access and professional development. **We want your experience to be agile, clear, and human-centered. Some stages of the selection process may be supported by Artificial Intelligence tools, with final review and decision made by humans. Throughout the process, you may receive a WhatsApp message containing a link to conduct your virtual interview quickly and easily with DANI, our virtual assistant. Stay alert and prepare to take the next step in your career journey with Serunion!** * Minimum education: Vocational Training Certificate (Intermediate or Advanced Level). * Mobility to visit our facilities. * Minimum 2–3 years’ experience managing multiple facilities and teams in a similar supervisory role within the services sector. * Proficiency in office software (Excel, email, management systems, etc.). * Proactive, flexible, and organized individual. * Strong communication and negotiation skills—both with clients and with facility managers and staff under supervision. * Valid driver’s license required.