AIRPORT REPRESENTATIVE

Description

Beniconnect is the leading transport provider for people visiting the Valencian and Murcia regions. We have a reputation for delivering efficient, comfortable and reasonably priced transfers to and from Alicante, Murcia and Valencia airports and train stations. Our transfer solutions are underpinned by a company wide commitment to providing a first class customer service 24 hours a day, 365 days a year. We are currently looking for airport representatives to work at Alicante airport as the face of Beniconnect who will be responsible for customers having a hassle free airport experience and also for resolving any customer queries and issues ( complaints ) on the spot. You will support the airport operation with a flexible approach to shift patterns daytime and night. Responsibilities will include managing airport revenue, accurate paperwork\# and report completion\#( \#Both tasks completed on a tablet ) What we are looking for: · Previous work experience in a customer service environment. · Fluent in English both spoken and written. Excellent conversational level in Spanish. Other languages such as German, Dutch,Norwegian and Swedish would be advantageous but not a requirement. · A service and people orientated mind set with the ability to work alone and within a team. · Excellent communication skills. You will be working and liaising very closely with our transport, reservations and customer service departments. · Able to cope under pressure with ever changing tasks and working hours in line with business requirements. · A resilient, professional and positive personality. · The highest personal standards and pride in attitudes and behaviours displayed. In return we will offer a highly competitive salary and full training on systems, processes and procedures prior to commencement of the role. Tipo de puesto: Jornada completa Ubicación del trabajo: Empleo presencial