Customer Care - Customer Support

Description

DESCRIPTION We are hiring! \- Customer Care Technician Are you passionate about helping others? Do you enjoy solving problems and ensuring an exceptional experience for customers? This opportunity is for you! About the position: As a Customer Care Agent, you will be the first point of contact with our customers, ensuring that every interaction is positive and productive. Responsibilities * Monitoring and managing transportation operations. * Handling incidents and communicating with customers and responsible parties. * Document control and updating information in systems. * Coordinating services, loading, and unloading. * Tracking activities and reporting results. Requirements * Prior experience is valued. * Qualification: Intermediate/Senior Technician in Transport and Logistics. * Excellent written and verbal communication skills. * Ability to handle high-pressure situations with empathy and professionalism. What do we offer? * Job stability — this is a long-term project. * Opportunities for professional development and growth within the company. * Continuous Training: Access to professional training and development programs. Join a dynamic team dedicated to delivering excellent service!