Assistant Manager

Description

**ASSISTANT STORE MANAGER – Women's Fashion & Customer Experience** **Women's Fashion Corner | El Corte Inglés Pozuelo (Madrid)** **Indefinite-term contract · 36 hours per week ·** **About the opportunity** We are a Spanish women's fashion brand currently undergoing expansion, viewing fashion as a way to inspire, accompany, and make every woman feel good. We believe in close customer service, attention to small details, and creating shopping experiences that connect with each customer beyond the product itself. We are currently seeking an **Assistant Store Manager** for one of our corners in Pozuelo — a leadership-oriented, fashion-passionate, and customer-focused individual eager to join a stable project and grow alongside us. **Your role within the team** As Assistant Store Manager, you will be the primary support to the store manager, ensuring the daily operational efficiency of the corner and contributing to achieving commercial goals. You will serve as a role model for the team — guiding, organizing, and guaranteeing that every customer enjoys a thoughtful, approachable, and personalized shopping experience. **What will you do on a day-to-day basis?** * Support the manager in the operational and commercial management of the corner. * Lead the sales point in the manager's absence. * Monitor key commercial indicators (sales, average transaction value, units per transaction, conversion rate, and productivity). * Deliver excellent and personalized customer service. * Promote cross-selling and customer loyalty. * Supervise proper product restocking and presentation. * Collaborate on stock management, goods receipt, and inventory audits. * Ensure compliance with visual standards, customer service protocols, and internal procedures. * Guide and motivate the team daily, fostering a positive, results-oriented work environment. **We are looking for someone with…** * Prior experience in leadership roles within fashion retail. * Passion for customer service and sensitivity toward fashion. * Strong organizational, planning, and problem-solving skills. * Leadership and teamwork abilities. * A proactive, positive, and results-driven attitude. * Ability to thrive in dynamic environments. **We’d love to meet you if you also…** * Enjoy developing people and growing teams. * Understand that outstanding customer experience begins with exceptional service. * Identify with a working style grounded in closeness, commitment, and attention to detail. * Seek a stable project offering continued professional growth. * Can join immediately. **We offer** * The opportunity to join a rapidly growing Spanish women's fashion brand. * An indefinite-term contract of **36 hours per week**. * **Typical schedule: Monday to Friday afternoons, Saturday mornings, and Sundays off.** * Competitive salary. * **Sales- and commercial-goal-linked incentive system.** * Continuous training and real opportunities for professional development. * A close-knit, dynamic work environment with a committed team. Application managed by People&Retail Culture S.L. Salary: €17,500.00–€18,500.00 per year Work location: On-site employment