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Job Summary: We are seeking a professional to provide tenant assistance and support, team coordination, check-in/check-out management, incident handling, and payment recording for a leading company in the tourism and hospitality sector. Key Highlights: 1. Opportunity for professional development and growth 2. Discounts on accommodations, restaurants, and events 3. Health insurance through flexible compensation **Join our SmartRental team!** SmartRental Group is a dynamic, young company specializing in the operation and management of real estate assets for the tourism and hospitality sectors. Our vision is to become the European leader in the market by providing diverse, tailored solutions for all accommodation needs. With over 10 years of experience, our operations focus on hotels, apartments, hostels, student residences, and luxury senior living facilities. Our portfolio includes brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca, and Lemonade, covering various vertical markets within the Living and Hospitality sectors. **What will be your responsibilities?** Tenant assistance and support Team organization for assigned teams Scheduling and managing check-ins/outs Handling SSTT incidents via mobile app Recording payments Managing overdue payments Supporting other departments Reporting directly to the department head **What are we looking for?** * At least 1 year of prior experience in a similar role * English proficiency * Additional languages are valued * Availability and scheduling flexibility * Multitasking and organizational skills **What do we offer?** * Temporary contract (3 months) with potential renewal. * Opportunity for professional development and growth within an expanding company. * Discounts on our accommodations, restaurants, and events. Additionally, we offer discounts across multiple sectors through our Corporate Benefits platform. * Health insurance through a flexible compensation plan.
