Administrative Assistant / Administrative Support Staff

Description

Job Summary: In-person, telephone, and online customer service to manage quotations, contracts, and incident resolution, coordinating with logistics. Key Responsibilities: 1. Customer service and commercial management 2. Operational management and logistics coordination 3. Teamwork, organized and productive work The role focuses on daily office operations in Alcalá de Henares, where you will handle customer interactions both in person and via telephone or email. Your main responsibility will be to listen to customers' needs and provide optimal solutions, prepare quotations, and finalize sales or rental contracts. You will also manage operational tasks, including resolving incidents, recording equipment malfunctions, maintaining cash register records, and coordinating with the logistics team to organize machinery delivery routes. Occasionally, you may assist with loading and unloading tasks using a forklift. This is a full-time temporary contract, seeking an organized individual with strong negotiation skills and the ability to work effectively within a team while maintaining an orderly and productive environment. Required qualifications: Vocational Training Qualification (Intermediate Level), advanced proficiency in Microsoft Office, at least two years of prior administrative experience, English language proficiency at B2 level, and demonstrated negotiation and customer service skills.