Administrative Assistant – Order Management (Construction)

Description

**Description:** ---------------- We are Servinform! A solid company comprising over 6,000 professionals serving more than 1,500 clients. We specialize in managing projects with a 360º approach across Call Center, Back Office, Telecommunications, Marketing, Document Management, and Business Process Outsourcing (BPO) services — all in full growth. Currently, we are delivering services for a major multinational retail company specializing in DIY, construction, and home decoration. Our mission is to ensure the correct administrative and operational processing of orders once technically validated, guaranteeing documentary consistency, deadline control, and coordination with various stakeholders involved in the process (stores, suppliers, and installation teams), in accordance with defined service levels. * The KEY RESPONSIBILITIES will be as follows: * Administrative management of orders related to kitchen projects. * Entry and verification of references in the management tools enabled for this service. * Consistency control among: validated project, processed references, and supply conditions. * Order tracking with suppliers. * Delivery date monitoring and operational coordination with installation scheduling. * Liaison with stores, suppliers, and installers in case of potential deviations. * Administrative handling and resolution of logistics incidents. * Organization and maintenance of documentation associated with orders. * Compliance with defined service levels and process deadlines. * WE OFFER: * Immediate hiring. * Full-time schedule of 40 hours per week. * Working hours: Monday to Friday, 8:30 AM to 5:30 PM. * Salary: €17,094 gross/year (€1,424.50 gross/month). * **Job location: Avd. Matapiñonera (San Sebastián de los Reyes).** * Permanent contract: Fixed-term intermittent. * Consulting agreement. **\*\*No sector of our society can thrive without gender equality and inclusion of people with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily to achieve this goal.\*\** **Requirements:** --------------- * Minimum 1 year’s experience in **administrative order management**, or in **logistics environments handling medium-to-high volumes of references**. * Proficiency in IT tools: * Excel (intermediate level). * Google Workspace environment. * Ability to manage multiple orders simultaneously. * Prior experience with budgeting or project management tools is desirable. * Knowledge of kitchen products or technical retail environments is advantageous. * Resolutive incident management