Field Service Engineer

Description

Job Summary: We are seeking a machinery installation and maintenance technician with experience in forklift trucks, responsible for technical service functions, customer advisory, and resource management, committed to excellence and innovation. Key Highlights: 1. Opportunity for professional development in a global technology company. 2. Pleasant working environment with a committed team and strong values. 3. Role with a service-oriented vocation and commitment to fostering diversity. Linde Material Handling is one of the world’s leading manufacturers of forklift trucks, indoor vehicles, and high-performance intralogistics solutions. Since 2006, Linde has been part of the KION Group. We operate in over 100 countries worldwide and employ approximately 13\.000 people under the Linde brand. A network of more than 8\.500 service technicians ensures maximum availability of Linde forklifts and solutions, supported by our global logistics network. We are built on a solid foundation through the delivery of expert service and product solutions to our customers. We believe our success stems from the skills and commitment of our team members. Our values are: INTEGRITY—we do what is right; COLLABORATION—we trust each other; COURAGE—we drive change and innovation; EXCELLENCE—we deliver exceptional value to our customers. You will work for a successful global company in an international environment. Are you ready for a new challenge? Then you could be the person we’re looking for! About the Company: We are a socially responsible company offering equal employment opportunities, promoting diversity and respect for differences within our organization. We do not tolerate any form of discrimination, harassment, or aggression—verbal or physical, direct or indirect—against individuals or physical property. **We offer:** ============= We seek service-oriented, committed, dynamic, versatile individuals with ambition to grow professionally within our company. This is your opportunity to develop your career within a robust, internationally expanding technology company where anything is possible. Are you ready to grow your career with us? We offer: Compensation commensurate with qualifications and competencies. Stable employment with a market-leading company. Company vehicle. Private health insurance. Flexible compensation. You will join a pleasant working environment with a committed team, where our values are integrity, collaboration, courage and excellence. **Tasks and Qualifications:** ============================= Perform installation and maintenance of machinery, including preventive and corrective maintenance (service calls and repairs), safety inspections, commissioning, and handover of machines to customers, etc. Also provide technical and commercial advice to customers during technical service visits. Main duties and responsibilities: Execution of Technical Service tasks Carry out preventive maintenance applying the check\-lists established by KION for each machine model. Handle fault reports and repairs, identifying deficiencies and notifying the customer—either performing direct repairs or obtaining prior approval of a quotation. Supply spare parts. Identify the need for replacement parts on machines and manage their replenishment. Conduct safety tests on machines in accordance with legal technical requirements. Install new machines, perform commissioning, and hand over machines to customers. Prepare repair quotations and spare parts supply quotations in line with organizational guidelines. Commercial Customer Support Advise customers on all matters related to machines and services: technical issues, spare parts, recommended and necessary repairs, etc. Proactively identify sales opportunities for services, spare parts, new machines, and upgrades for existing machines, informing customers and notifying your Technical Advisor and/or Regional Manager. Generation of Technical Service Reports (TSRs) Prepare TSRs in compliance with organizational guidelines regarding: daily submission, customer signature, coding of service type, identification of spare parts used, etc. Management, custody, and care of assigned technical equipment and materials Correct and careful use of: workshop vehicle, notebook, telephone, tools, equipment, spare parts inventory, and all other assigned materials. Education, Knowledge & Experience: Vocational training at intermediate or advanced level (e.g., Mechatronics or similar). At least 3 years’ experience in the sector as a forklift truck maintenance/repair technician (or similar sector). Proficiency in MS Office. Competencies & Skills: Communication skills. Ability to work autonomously. Capacity for continuous learning and updating of technical knowledge. Teamwork and coordination with other departments. Responsibility and commitment to delivering high-quality work.