EXPORT ADMINISTRATIVE/COMMERCIAL STAFF

Description

Position Summary: We are seeking a Back Office professional to manage international orders, customs clearance, shipment tracking, and overseas customer service. Key Highlights: 1. Full management of international orders 2. Logistics coordination and overseas customer service 3. Daily use of English for communication DESCRIPTION Are you passionate about international order management and do you have a high level of English? Our client, a business group comprising over 15 companies nationwide and internationally, is expanding its Back Office team at its offices in Alcobendas (Madrid). **Responsibilities:** * Full management of international orders: pricing, quantities, terms, and delivery dates. * Import and export customs clearance across Europe, using various tax identification numbers. * Shipment tracking, transportation contracting, and logistics coordination with customers. * Overseas customer service, incident handling, complaint management, and communication with the sales team. **What does the company offer?** * Working hours: Monday to Thursday, 8:00–18:00, with flexible start time (8:00–9:00) and end time (17:00–18:00); Friday, 8:00–15:00; August, 8:00–15:00. * Workplace: Alcobendas (Madrid). * Permanent contract. **Requirements:** * Education in Administration, International Trade, or related field. * Advanced English proficiency. English is used daily. * 1–3 years of experience in export customer service or commercial administration, preferably within industrial companies. * Proficiency in CRM and Office 365; experience with ERP Dynamics 365 F\&O is a plus. *PERSONALTALENT, S.L. promotes diversity and inclusion in the workplace. All applications will be considered without discrimination based on gender, age, race, sexual orientation, disability, or any other personal characteristic.* **We look forward to receiving your application!**