24/7 Service Desk Operator (Madrid)

Description

Job Summary: We are seeking a Front Office Service Desk Operator to work on rotating 24x7 shifts, performing system monitoring and incident management tasks. Key Highlights: 1. Front Office Service Desk Operator for 24/7 shifts 2. Experience in system and procedure monitoring 3. Knowledge of ticketing tools and basic networking **Logicalis Madrid** is looking for a **Front Office Service Desk Operator** to work on 24/7 shifts in an on-site capacity at our Madrid office. **Technical Requirements:** Experience in typical System Operations tasks: * System monitoring * Ability to work following established procedures * Execution of periodic tasks * Linux and Unix usage knowledge highly valued * Knowledge of Incident Management tools ("ticketing") * Basic networking knowledge desirable * Motivated and accustomed to working in a team * Friendly and courteous demeanor * Willingness to work rotating 24x7 shifts, ServiceDesk Department