If there is one thing that drives and inspires us at Telpark, it is talent. A control center agent focuses on attending to our customers (mainly off-street, but also eVolve and on-street). The primary resolution method is via intercom from our parking facilities, but agents also receive phone calls (from parking facilities, eVolve chargers, and on-street customers under certain contracts). A control center agent is capable of resolving main customer issues using all required control systems and software. Basic information security concepts (Policies, Regulations, and Security) If you want to join a growing company undergoing full digital and cultural transformation, now is your moment.