Demand Manager

Description

Company Description Why work at Sopra Steria? Because it also means feeling **Sopra Steria**. We are a leading European consultancy, digital services, and software development company, with nearly 56,000 employees across almost 30 countries—and over 4,000 in Spain. We focus on people—on their training and professional development—which drives our constant growth and improvement. We are passionate about digital transformation, and just like you, we seek the greatest adventure. We want your everyday experience to become your greatest source of inspiration—to learn, contribute, have fun, grow, and above all, enjoy yourself to the fullest. If you want to join a "**Great Place to Work**" team, keep reading! Job Description What challenge do we propose? We are seeking a Demand Manager for a banking project (Electronic Banking, Payment Methods, and Security Services). Requirements What are we looking for? A highly organized profile, oriented toward continuous improvement, with experience in banking and Agile environments, to drive operational efficiency, optimize workflows, and ensure consistent value delivery across our teams. Responsibilities * Ability to manage business needs versus IT team capacity. * Proficiency in JIRA, enabling reception of business requests, classification by risk level and priority, functional completion, and collection of all necessary information for each request. * Preparation of progress reports, dashboards, and organization of Steering Committee meetings. * Proposal of process and procedure improvements (both technical and functional). For example, suggesting new ways to measure response times: currently measured from request opening to implementation, but “dead time” in between is not accounted for—similar initiatives. * Functional banking knowledge; expertise in any of the following areas is highly desirable: Electronic Banking, Payments and Payment Methods, Securities Services. Additional Information What do we offer you? * Permanent contract and full-time schedule * 23 vacation days * Continuous training: technical, transversal, and language competencies. Access to certifications, training from major technology partners, online platforms—and much more! * Life and accident insurance * Flexible compensation options (health insurance, childcare vouchers, transportation, meal vouchers, and training) * Access to the Privilege Club, offering attractive discounts from top brands * Personalized and detailed onboarding. We support you every step of the way so you feel \#soprano from day one. * Office with dedicated leisure spaces—where work and fun come together! * Camaraderie and a positive atmosphere—we truly believe in the power of unity. And most importantly… You’ll have the opportunity to build your professional career with us: Together, we’ll create a personalized career plan. You’ll receive training, set goals, and undergo regular follow-up to ensure we achieve them together. We listen to your priorities—and fight for them. Your voice matters here! Join us and be part of something greater! **The world is how we shape it** At Sopra Steria, we are committed to building a diverse and inclusive environment, evaluating every candidate objectively based on skills and experience. We firmly believe that diversity of experiences and perspectives fuels our innovation.