Maître

Description

Job Summary: We are seeking a restaurant leader to oversee daily operations, train staff, and ensure customer satisfaction in a luxury setting. Key Responsibilities: 1. Lead and motivate teams to deliver exceptional customer service 2. Ensure operational excellence and guest satisfaction 3. Collaborate on innovative menu and promotional strategies Company Description SO/ Sotogrande is a tribute to fashion and design, gastronomy, wellness, and golf on the Andalusian coast. Surrounded by green hills and valleys with views of the Mediterranean, SO/ Sotogrande Spa \& Golf Resort is located in a unique setting. The resort has revived the warm spirit and essence of the historic Cortijo de Santa María de la Higuera, transforming it into an idyllic place where families and friends celebrate life, enjoy serenity together, and embrace a healthy, contemporary lifestyle. It is the preferred destination on the Costa del Sol for golf enthusiasts, enjoying a privileged location surrounded by 7 of Europe’s top golf courses. The resort features 152 rooms and 36 suites, along with exceptional facilities including: 3 outdoor swimming pools, private gardens, Kid's Club, 3\.500 m2 spa and fitness area, and bright event venues with views. Its culinary offering comprises 5 Restaurants \& Bars, where guests can savor traditional Andalusian flavors reimagined with a fresh perspective and signature cocktails. Job Description * Assist in managing daily restaurant operations, including staff scheduling, inventory control, and quality assurance * Collaborate with the Restaurant Manager to develop and implement strategies for improving service standards and increasing revenue * Train, mentor, and motivate team members to deliver outstanding customer service and maintain high performance levels * Ensure compliance with food safety regulations and maintain a clean, safe working environment * Handle guest inquiries, feedback, and complaints promptly and professionally * Support the creation and implementation of innovative menu concepts and promotional activities * Monitor and analyze financial performance, making recommendations for cost control and efficiency improvements * Coordinate with other departments to ensure seamless hotel operations and guest satisfaction Requirements * 2\-3 years of experience in restaurant management or a related field, preferably in a luxury hospitality setting * Strong leadership skills with the ability to train, motivate, and manage a diverse team * Excellent problem\-solving and decision\-making abilities * Outstanding communication and interpersonal skills * Proven track record in delivering exceptional customer service * Solid understanding of food and beverage industry trends * Bachelor's degree in Hospitality Management or a related field preferred * Food Safety Certification required * Fluency in English and Spanish language. * Ability to work flexible hours, including evenings, weekends, and holidays Additional Information * Attractive incentive plan. * Significant discounts on hotel services. * Discounts at Accor group hotels and partner companies.