Description
On-Site Support Technician
We are looking for an On-Site Support Technician to provide on-site support to end users and equipment, performing tasks such as installation, configuration, maintenance, and hardware and software incident resolution.
The selected candidate will join a technical environment and will be responsible for ensuring the proper operation of workstations and IT equipment.
Responsibilities
Installation and replacement of equipment using predefined images.
Creation and deployment of equipment images.
Installation, configuration, and customization of Windows-based equipment.
User profile migration.
Hardware and software incident resolution.
Hardware component repair and maintenance.
Incident management.
WiFi system support and management.
Inventory and warehouse management.
Direct user assistance and support.
Essential Requirements
Higher Technician qualification in Networked Computer Systems Administration (ASIR) or equivalent.
Experience with image-generation tools/software.
Knowledge of Windows 10 and Windows environments.
Experience in software and equipment installation and configuration.
Knowledge of hardware, equipment repair, and maintenance.
Experience in HW/SW incident management.
Support, microcomputing, Windows,